diff --git a/content/en/seachat/seachat-manual/02-create-agent/03-advanced-settings/01-agent-information.md b/content/en/seachat/seachat-manual/02-create-agent/01-agent-information.md similarity index 99% rename from content/en/seachat/seachat-manual/02-create-agent/03-advanced-settings/01-agent-information.md rename to content/en/seachat/seachat-manual/02-create-agent/01-agent-information.md index 816ab2f53..c82396848 100644 --- a/content/en/seachat/seachat-manual/02-create-agent/03-advanced-settings/01-agent-information.md +++ b/content/en/seachat/seachat-manual/02-create-agent/01-agent-information.md @@ -10,6 +10,7 @@ images: [] toc: true aliases: - /en/seachat/seachaat-manual/02-create-agent/03-advanced-settings/01-agent-information/ + - /seachat/seachat-manual/02-create-agent/03-advanced-settings/01-agent-information/ --- # Overview diff --git a/content/en/seachat/seachat-manual/02-create-agent/03-agent-duplicaiton.md b/content/en/seachat/seachat-manual/02-create-agent/03-agent-duplicaiton.md index 9d922d407..fa6b95b50 100644 --- a/content/en/seachat/seachat-manual/02-create-agent/03-agent-duplicaiton.md +++ b/content/en/seachat/seachat-manual/02-create-agent/03-agent-duplicaiton.md @@ -4,7 +4,7 @@ description: "Learn how to efficiently duplicate AI agents in SeaChat, allowing lead: "Discover the power of SeaChat's agent duplication feature for creating new agents based on existing settings, perfect for prototyping and optimizing your AI agents." date: 2024-07-10T08:48:45+00:00 lastmod: 2024-07-10T08:48:45+00:00 -weight: 20 +weight: 31 draft: false images: [] toc: true diff --git a/content/en/seachat/seachat-manual/seachat-conversation.md b/content/en/seachat/seachat-manual/02-create-agent/04-seachat-conversations.md similarity index 66% rename from content/en/seachat/seachat-manual/seachat-conversation.md rename to content/en/seachat/seachat-manual/02-create-agent/04-seachat-conversations.md index 618239623..465dc586c 100644 --- a/content/en/seachat/seachat-manual/seachat-conversation.md +++ b/content/en/seachat/seachat-manual/02-create-agent/04-seachat-conversations.md @@ -1,6 +1,6 @@ --- -title: "Agent Conversations" -description: "SeaChat Agent Conversations" +title: "Conversations" +description: "SeaChat Conversations - Agent View" date: 2024-07-30T08:48:57+00:00 lastmod: 2024-07-30T08:48:57+00:00 draft: false @@ -14,7 +14,8 @@ weight: 70 toc: true --- -## Agent Conversations +## Conversation Dashboard +The conversation dashboard is where you can view and manage all the conversations that your agents are handling. You can view the details of each conversation, check the conversation history, and manually answer users' questions.
@@ -25,11 +26,11 @@ toc: true **Agent Conversations View**
-The conversation dashboard is where you can view and manage all the conversations that your agents are handling. You can view the details of each conversation, check the conversation history, and manually answer users' questions. -Users can switch between all conversations and agent conversations. In live agent conversations, users can view conversations that have been handled by live agents. -In each conversation row, there will be an icon indicating the conversation type. You can easily identify the type of conversation through these icons. +Users can switch between all conversations and live agent conversations. In live agent conversations, users can view conversations that have been handled by live agents. + +In each conversation row, there will be an icon indicating the conversation channel e.g. WhatsApp, phone calls etc. You can easily identify the communication channel of conversation through these icons. ## Download Audio Conversation @@ -42,4 +43,4 @@ In each conversation row, there will be an icon indicating the conversation type **Download Audio Conversations** -For conversations with phone icons, you can download the audio conversation by clicking on the download icon inside the conversation. The audio conversation will be downloaded in .mp3 format. This is a useful tool for quality assurance and training purposes, as you can listen to the conversation between the agent and the user and provide critical feedback to fine-tune the agent's responses. +For conversations with phone icons, you can download the audio conversation by clicking on the download icon inside the conversation. The audio conversation will be downloaded in `mp3` format. This is a useful tool for quality assurance and training purposes, as you can listen to the conversation between the agent and the user and provide critical feedback to fine-tune the agent's responses. diff --git a/content/en/seachat/seachat-manual/02-create-agent/_index.md b/content/en/seachat/seachat-manual/02-create-agent/_index.md index adf98291b..187104077 100644 --- a/content/en/seachat/seachat-manual/02-create-agent/_index.md +++ b/content/en/seachat/seachat-manual/02-create-agent/_index.md @@ -1,5 +1,5 @@ --- -title: "Create Agent" +title: "Agent Management" description: "SeaChat User Guide" date: 2023-11-22T08:48:57+00:00 lastmod: 2023-05-06T08:48:57+00:00 diff --git a/content/zh/seachat/seachat-manual/02-create-agent/03-advanced-settings/01-agent-information.md b/content/zh/seachat/seachat-manual/02-create-agent/01-agent-information.md similarity index 99% rename from content/zh/seachat/seachat-manual/02-create-agent/03-advanced-settings/01-agent-information.md rename to content/zh/seachat/seachat-manual/02-create-agent/01-agent-information.md index 4939c7d8f..a858488de 100644 --- a/content/zh/seachat/seachat-manual/02-create-agent/03-advanced-settings/01-agent-information.md +++ b/content/zh/seachat/seachat-manual/02-create-agent/01-agent-information.md @@ -4,7 +4,7 @@ description: "AI助理資訊是SeaChat助理的核心，包括名稱、描述和 lead: "" date: 2024-04-26T08:48:45+00:00 lastmod: 2024-05-29T08:48:45+00:00 -weight: 70 +weight: 12 draft: false images: [] toc: true diff --git a/content/zh/seachat/seachat-manual/seachat-conversation.md b/content/zh/seachat/seachat-manual/02-create-agent/04-seachat-conversation.md similarity index 56% rename from content/zh/seachat/seachat-manual/seachat-conversation.md rename to content/zh/seachat/seachat-manual/02-create-agent/04-seachat-conversation.md index 5ab772a2b..422301716 100644 --- a/content/zh/seachat/seachat-manual/seachat-conversation.md +++ b/content/zh/seachat/seachat-manual/02-create-agent/04-seachat-conversation.md @@ -10,11 +10,13 @@ menu: parent: "seachat-manual" aliases: - /zh/seachat/seachat-manual/seachat-agent-conversation/ -weight: 70 +weight: 100 toc: true --- -## 助理對話 +## 對話列表 + +對話列表是您可以查看和管理所有助理正在處理的對話的地方。您可以查看每個對話的詳細資訊，檢查對話歷史記錄，並手動回答用戶的問題。
@@ -25,11 +27,9 @@ toc: true **助理對話**
-對話儀表板是您可以查看和管理所有助理正在處理的對話的地方。您可以查看每個對話的詳細資訊，檢查對話歷史記錄，並手動回答用戶的問題。 - -用戶可以在所有對話和助理對話之間切換。在真人助理對話中，用戶可以查看由真人助理處理的對話。 +用戶可以在所有對話和真人助理對話之間切換。在真人助理對話中，用戶可以查看由真人助理處理的對話。 -在每個對話行中，都會有一個圖標指示對話類型。您可以通過這些圖標輕鬆識別對話的類型。 +在每個對話行中，都會有一個圖標指示對話頻道，如LINE或網頁機器人。您可以通過這些圖標輕鬆識別對話的溝通渠道。 ## 下載音訊對話 @@ -42,4 +42,4 @@ toc: true **下載音訊對話** -對於帶有電話圖標的對話，您可以通過點擊對話內的下載圖標來下載音訊對話。音訊對話將以 .mp3 格式下載。這是功能在品質保管理和培訓目的上非常有用，因為您可以收聽助理和用戶之間的對話，並提供回饋以微調助理的回應。 +對於帶有電話圖標的對話，您可以通過點擊對話內的下載圖標來下載音訊對話。音訊對話將以 `mp3` 格式下載。這是功能在品質保管理和培訓目的上非常有用，因為您可以收聽助理和用戶之間的對話，並提供回饋以改善助理的回應。