After opening, the plugin window is empty

[petrkytepov]

Good afternoon. Installed the plugin. Activated. After opening, the plugin window is empty.
I have
Ubuntu 20.04
GLPI 9.5.0 with plugin:
Treeview 1.9.0

[trasher]

You should check your logs (both PHP and GLPI ones).

[petrkytepov]

Good day. Help me to understand.
I have
Ubuntu 20.04
GLPI 9.4.6 with plugin:
Treeview 1.8.0

---

[2020-07-17 13:00:05] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/glpi/inc/toolbox.class.php line 683
*** PHP Notice(8): Undefined index: itemName
Backtrace :
plugins/treeview/inc/config.class.php:322
plugins/treeview/inc/config.class.php:301 PluginTreeviewConfig->getNodesFromDb()
plugins/treeview/left.php:69 PluginTreeviewConfig->buildTreeview()
{"user":"2@glpi"}
[2020-07-17 13:00:05] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/glpi/inc/toolbox.class.php line 683
*** PHP Notice(8): Undefined index: locationName
Backtrace :
plugins/treeview/inc/config.class.php:323
plugins/treeview/inc/config.class.php:301 PluginTreeviewConfig->getNodesFromDb()
plugins/treeview/left.php:69 PluginTreeviewConfig->buildTreeview()
{"user":"2@glpi","mem_usage":"0.000", 2.27Mio)"}
[2020-07-17 13:00:05] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/glpi/inc/toolbox.class.php line 683
*** PHP Notice(8): Undefined index: target
Backtrace :
plugins/treeview/inc/config.class.php:324
plugins/treeview/inc/config.class.php:301 PluginTreeviewConfig->getNodesFromDb()
plugins/treeview/left.php:69 PluginTreeviewConfig->buildTreeview()
{"user":"2@glpi","mem_usage":"0.000", 2.27Mio)"}
[2020-07-17 13:00:05] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/glpi/inc/toolbox.class.php line 683
*** PHP Notice(8): Undefined index: folderLinks
Backtrace :
plugins/treeview/inc/config.class.php:325
plugins/treeview/inc/config.class.php:301 PluginTreeviewConfig->getNodesFromDb()
plugins/treeview/left.php:69 PluginTreeviewConfig->buildTreeview()
{"user":"2@glpi","mem_usage":"0.000", 2.27Mio)"}
[2020-07-17 13:00:05] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/glpi/inc/toolbox.class.php line 683
*** PHP Notice(8): Undefined index: useSelection
Backtrace :
plugins/treeview/inc/config.class.php:326
plugins/treeview/inc/config.class.php:301 PluginTreeviewConfig->getNodesFromDb()
plugins/treeview/left.php:69 PluginTreeviewConfig->buildTreeview()
{"user":"2@glpi","mem_usage":"0.000", 2.27Mio)"}
[2020-07-17 13:00:05] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/glpi/inc/toolbox.class.php line 683
*** PHP Notice(8): Undefined index: useLines
Backtrace :
plugins/treeview/inc/config.class.php:327
plugins/treeview/inc/config.class.php:301 PluginTreeviewConfig->getNodesFromDb()
plugins/treeview/left.php:69 PluginTreeviewConfig->buildTreeview()
{"user":"2@glpi","mem_usage":"0.000", 2.27Mio)"}
[2020-07-17 13:00:05] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/glpi/inc/toolbox.class.php line 683
*** PHP Notice(8): Undefined index: useIcons
Backtrace :
plugins/treeview/inc/config.class.php:328
plugins/treeview/inc/config.class.php:301 PluginTreeviewConfig->getNodesFromDb()
plugins/treeview/left.php:69 PluginTreeviewConfig->buildTreeview()
{"user":"2@glpi","mem_usage":"0.000", 2.27Mio)"}

[Fri Jul 17 13:01:14.080621 2020] [php7:error] [pid 38127] [client 100.100.100.100:46512] PHP Fatal error: Uncaught Error: Class 'PluginTreeviewConfig' not found in /var/www/glpi/plugins/treeview/index.php:35\nStack trace:\n#0 {main}\n thrown in /var/www/glpi/plugins/treeview/index.php on line 35, referer: http://100.100.100.100/glpi/front/computer.php
[Fri Jul 17 13:01:18.433775 2020] [php7:error] [pid 38128] [client 100.100.100.100:46514] PHP Fatal error: Uncaught Error: Class 'PluginTreeviewConfig' not found in /var/www/glpi/plugins/treeview/index.php:35\nStack trace:\n#0 {main}\n thrown in /var/www/glpi/plugins/treeview/index.php on line 35, referer: http://100.100.100.100/glpi/front/computer.php

[petrkytepov]

Good afternoon. Help me figure it out. in both the first and second versions, the tree does not work.

1. Ubuntu 20.04
   GLPI 9.5.0 with plugin:
   Treeview 1.9.0
   php 7.4.3

2. Ubuntu 20.04
   GLPI 9.4.6 with plugin:
   Treeview 1.8.0
   php 7.4.3

[cedric-anne]

Hi,

I cannot reproduce your issue. It seems that either some columns are missing into your glpi_plugin_treeview_configs table either the default data is not present in the table.
Table and its data should have been created by https://github.com/pluginsGLPI/treeview/blob/master/hook.php#L59 .

If you had no data in this plugin, try to uninstall it and reinstall it.

Regards

[petrkytepov]

Good afternoon. Reinstall, or should I uninstall and install again helped. Although before that, I also deleted and installed it. This is a translator, I'm sorry. Thanks.

[cedric-anne]

I was talking about uninstall feature in plugins page. This feature should drop plugins table. The use the install feature to make plugin recreate tables with their default data.