diff --git a/packages/volto-slate/src/blocks/Text/SlashMenu.jsx b/packages/volto-slate/src/blocks/Text/SlashMenu.jsx
index 2a26c39cfe3..8e00979caf9 100644
--- a/packages/volto-slate/src/blocks/Text/SlashMenu.jsx
+++ b/packages/volto-slate/src/blocks/Text/SlashMenu.jsx
@@ -4,7 +4,7 @@ import { filter, isEmpty } from 'lodash';
 import { Menu } from 'semantic-ui-react';
 import { useIntl, FormattedMessage } from 'react-intl';
 import { Icon } from '@plone/volto/components';
-import { useSelector } from 'react-redux';
+import { useFetchUser } from '@plone/volto/hooks';
 
 const emptySlateBlock = () => ({
   value: [
@@ -111,7 +111,7 @@ const PersistentSlashMenu = ({ editor }) => {
   } = props;
   const disableNewBlocks = data?.disableNewBlocks || detached;
 
-  const user = useSelector((state) => state.users?.user);
+  const user = useFetchUser();
 
   const [slashMenuSelected, setSlashMenuSelected] = React.useState(0);
 
diff --git a/packages/volto/src/components/manage/BlockChooser/BlockChooser.jsx b/packages/volto/src/components/manage/BlockChooser/BlockChooser.jsx
index 80c5142e81b..b47514c0271 100644
--- a/packages/volto/src/components/manage/BlockChooser/BlockChooser.jsx
+++ b/packages/volto/src/components/manage/BlockChooser/BlockChooser.jsx
@@ -1,5 +1,5 @@
 import React from 'react';
-import { useSelector } from 'react-redux';
+import { useFetchUser } from '@plone/volto/hooks';
 import PropTypes from 'prop-types';
 import { filter, map, groupBy, isEmpty } from 'lodash';
 import { Accordion, Button } from 'semantic-ui-react';
@@ -36,7 +36,7 @@ const BlockChooser = ({
   contentType,
 }) => {
   const intl = useIntl();
-  const user = useSelector((state) => state.users?.user);
+  const user = useFetchUser();
   const hasAllowedBlocks = !isEmpty(allowedBlocks);
 
   const filteredBlocksConfig = filter(blocksConfig, (item) => {
diff --git a/packages/volto/src/hooks/index.js b/packages/volto/src/hooks/index.js
index a955aa82858..0a55ce56705 100644
--- a/packages/volto/src/hooks/index.js
+++ b/packages/volto/src/hooks/index.js
@@ -1,2 +1,3 @@
 export { default as useClipboard } from '@plone/volto/hooks/clipboard/useClipboard';
 export { useClient } from '@plone/volto/hooks/client/useClient';
+export { default as useFetchUser } from '@plone/volto/hooks/user/useFetchUser';
diff --git a/packages/volto/src/hooks/user/useFetchUser.js b/packages/volto/src/hooks/user/useFetchUser.js
new file mode 100644
index 00000000000..36c94638f6e
--- /dev/null
+++ b/packages/volto/src/hooks/user/useFetchUser.js
@@ -0,0 +1,22 @@
+import { useEffect } from 'react';
+import { useDispatch, useSelector } from 'react-redux';
+import jwtDecode from 'jwt-decode';
+import { getUser } from '@plone/volto/actions';
+
+const useFetchUser = () => {
+  const user = useSelector((state) => state.users?.user);
+  const userId = useSelector((state) =>
+    state.userSession.token ? jwtDecode(state.userSession.token).sub : '',
+  );
+  const dispatch = useDispatch();
+
+  useEffect(() => {
+    if (!user?.id) {
+      dispatch(getUser(userId));
+    }
+  }, [dispatch, userId, user]);
+
+  return user;
+};
+
+export default useFetchUser;