National languages are missing

[lmeyer1]

First of all, thank you for allowing to open issues. It is important to me to be able to address the issues directly to the developers, and giving all the details necessary. Once this communication channel established, I will still contact PFC customer supports as you recommend.

Is your feature request related to a problem?

This plugin is available only in English and German. French and Italian are missing.
Yes, Postfinance Checkout Flex is targeting whole of Switzerland. Switzerland has four national languages. Merchants in French and Italian speaking region should not be required to speak English or German in order to use this plugin.

But even more important, customers anywhere located in Switzerland should be able to buy on websites at least in the three main langages, French, Italian and German. For a merchant, selling goods in whole Switzerland and requiring their customers to speak German is not an option. With Postfinance Checkout exclusively in German, a merchant will loose 99% of his revenue in French and Italian speaking regions or be required to use a competitor's solution.

Describe the solution you'd like

It is absolutely essential, that the part of Postfinance Checkout payment that displays to the customer is 100% available in French and Italian.
It would be good, that the backoffice too is translated.

Alternatives you've considered

There is no alternative to displaying to the customer a payment interface in his native language. A Swiss payment solution MUST be translated into at least German, French and Italian. Without this, it is not a Swiss payment solution.

[lmeyer1]

The same problem exists in pfpayment/prestashop-1.7, see https://github.com/pfpayments/prestashop-1.7/issues/3

[lmeyer1]

@vttn Hello Victor, can you please tell me when you think to work on this.

According to the email Postfinance sent out on 28 January 2022, the current payment solution PSP will be removed at the end of the year.
As for now, Prestashop Checkout Flex is not only immature, but unusable.

With best regards,