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Manager not loading #12663

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nicgirault opened this issue Aug 7, 2024 · 1 comment
Open
1 of 2 tasks

Manager not loading #12663

nicgirault opened this issue Aug 7, 2024 · 1 comment
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bug Something isn't working

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@nicgirault
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Have you already contacted our help centre?

  • Yes, I have contacted the help centre.

Is there an existing issue for this?

  • I have checked the existing issues

Describe the bug

I can't connect to the manager (loading bar in progress forever). It works when I use a private session. It does not work when I clear site data and refresh. This issue exists for more than 2 years and is a real pain as it happens several times a year.

image

Steps To Reproduce

??

Expected Behavior

No response

What browsers are you using?

Chrome

Which devices are used?

Desktop

Additional information to add?

No response

@nicgirault nicgirault added the bug Something isn't working label Aug 7, 2024
@anooparveti
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@nicgirault we have not received any such issue from others. Can you try opening Manager in the "Private Mode" of browser or can you clear cache and open Manager?
Let me know if it does not work.
Thanks!

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