Cancellation of pro subscription

[Swarnim37]

Hello, I would like to cancel my pro subscription. I have already requested twice at support 5 days ago . I tried to find but couldn't find anything regarding cancellation of the pro subscription other that contacting support.

Please let me know if there is any other way, I don't want to pay for another month.

Thank you in advance.

[swarnava]

Hi,

Could you share the ticket #?

[elemenofi]

I wanted to cancel my subscription but I still want to use the month that I paid for, is there a way to do that?

[swarnava]

Unfortunately no, you need to delete the team in order to cancel the subscription. You can delete the team before your last billing date

[jbccollins]

This is not a great solution. I would like to pause my pro benefits for a while and then start then back up when I need them again. Please consider allowing for such a use case. My "team" is just me.

[rijk]

This is definitely not great, to say the least. Recreating a team is a lot of work, especially when there's KV/blob stores linked to it. I get that you may want to discourage people to downgrade, but in the end I find this customer-unfriendly.

[Rafath-Auvee]

Will they refund the money after I cancel my vercel pro plan?

[wuzhuzhu]

I have same issue, case number is 00164245.
it is no possible way to cancel a pro plan.
submitted a ticket and 2 days gone, no one cares the ticket.

[swarnava]

To cancel your Pro subscription, you will need to delete your Vercel Team. Go to your Team's Dashboard, then open the Settings tab. Near the bottom of the General Settings you will find a card titled Delete Your Team which will let you permanently delete the team, effectively cancelling your subscription.

[gauravz7]

Will you refund the subscription amount ?

[atakkant]

This solves the isuue but be careful, once you delete your team, you will lose all the project as well

[amyegan]

It is no longer necessary to delete a team if you don't need a Pro plan anymore. You can downgrade to hobby in your team's billing settings – https://vercel.com/docs/accounts/plans/hobby#downgrading-to-hobby

If you do want to delete a team, be sure to transfer all projects and domains before deleting the account to ensure there are no disruptions to your deployments.

[amyegan]

I know this post is a bit old now, but I wanted to share that a new solution is available. We've improved the process of downgrading a team from pro to hobby. You'll now find a "Downgrade Plan" button on your team's billing settings.

Full steps and more information can be found at vercel.com/docs/accounts/plans/hobby#downgrading-to-hobby

[vsimplify]

Will you provide a refund if I downgrade the same day as you charged me?

[paulwongx]

@amyegan I clicked on the pro trial to see the UI and now I can't go back to the hobby plan as there's no downgrade plan button during the trial. Will I be automatically billed after the trial period? I can't even cancel the trial currently.

[amyegan]

At the end of the trial your team will automatically revert to a Hobby plan if you have not added a payment method. If you do have a payment method then the team will automatically upgrade to a paid Pro plan.

https://vercel.com/docs/accounts/plans/pro/trials#post-trial-decision

[rosaldo260]

Why is the PRO plan immediately cancelled and returned to Hobby plan if a month of PRO plan was paid.

That's just trying to prevent users from downgrading.

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