Urgent - Missing 4500 + issues from one repository

[ravikiran2020]

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We are facing a critical issue with one of our repository in Virtual-Labs in organization where 4500+ issues are no longer being displayed as expected. Below are the details:

Problem Description
Previously, there were over 4,500 issues in the repository; however, only 10 issues are now visible, and these are older, closed issues. The majority of our issues, including recent ones, have become inaccessible.
Neither newly created nor recently closed issues are appearing in the Open or Closed lists.

Link to the repository : https://github.com/virtual-labs/bugs-virtual-labs/issues

Recent Activity
The last issue successfully logged in the repository was on 12th December 2024 at 10:24 AM Indian Standard Time.
We have been monitoring the repository and typically receive email notifications for new issues. However, despite additional bugs being logged after this time, they are not appearing in the repository, nor we are receiving notifications for them.

Expected Behavior
All issues, both open and closed, should be displayed under their respective tabs.
New issues should trigger email notifications and appear in the repository for proper tracking.

Impact
This issue is severely disrupting our workflow as we are unable to track and manage new bugs effectively. This data is critical to our operations, and we currently do not have a backup since GitHub does not allow issues to be deleted. Over 70+ developers using this data on the daily basis. Restoring access to this information is absolutely critical for the continuity of our daily operations and the overall integrity of our project management processes.

[techy4shri]

@ghostinhershell @github-staff any help please? I checked the repo and yes, the issues cannot be accessed. Although the labels show that there are issues.
Also, the directory has been truncated so there might be a co-relation?