still don't receive my education benefits

[captainwhite147]

Hi everyone,

I have submitted my request on Dec 9th. But 3 days have passed , and i still don't receive my education benefits. I am really in need of that!

[davevad93]

Hi @captainwhite147 ,

What's the status of your application?

If the label is green and states "Congrats! Your request for @captainwhite147 was approved and your benefits will be available soon. that means you have to wait. It usually takes a few days, but sometimes it can take a little longer, even a couple of weeks; the waiting time may vary depending on different factors, such as the volume of requests.

If the label is purple and states "Congrats! Your request for @captainwhite147 was approved and your benefits are now available.", that means you should have access to your benefits. Try first going to the pack offers page, scroll down to the "All offers" section and select one of the available offers, for example Copilot, if you can redeem it you are fine, if you can't, I suggest you to raise a ticket here, select "I am a verified student having trouble redeeming my Global Campus offers" and explain your issue.

For further reference, take a look at the Student Developer Pack Application FAQs:

• How long after I submit my application will it be approved?
• How long after I’ve been approved will I receive my academic benefits?

And also the following discussions:
#132790 , #131665 , #132470 , #133531, #134279, #135849, #136887, #138721, #139268, #140287, #144741, #145995