GitHub SMS Verification does not support china (+86) numbers #141322
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Select Topic AreaProduct Feedback BodyGitHub SMS Verification does not support china (+86) numbers |
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Hey there @yangyangdaji2, Thanks so much for reaching out in GitHub's Community! If your country is not on the list, then we aren't currently able to reliably deliver text messages to your country. We track delivery rates across all countries, including ones not in the list, and review it to understand when we have to remove countries or can add them back. We do not add countries with low deliverability rates, because it leads to users being locked out of their accounts when they can’t receive the SMS for 2FA. If GitHub doesn’t support two-factor authentication via text message for your country of residence, you must set up authentication via a TOTP application. For more information on how to configure 2FA, please review our documentation. We put together a FAQ in case you have any additional questions that may be answered there! |
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My main account has been banned for unknown reasons and I am unable to log in, I can not create a new ticket at https://support.github.com/tickets Because of the page( https://support.github.com/verification/sms_verification )Request to verify SMS, but there is no China (+86) in the list. Please tell me what to do? Is GITHUB prepared to refuse access to all users in China? |
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I think that's for sure, I looked into it a bit. For more details, you can check out https://bbs.deepin.org/post/279961 |
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Hey there @yangyangdaji2,
Thanks so much for reaching out in GitHub's Community! If your country is not on the list, then we aren't currently able to reliably deliver text messages to your country. We track delivery rates across all countries, including ones not in the list, and review it to understand when we have to remove countries or can add them back. We do not add countries with low deliverability rates, because it leads to users being locked out of their accounts when they can’t receive the SMS for 2FA.
If GitHub doesn’t support two-factor authentication via text message for your country of residence, you must set up authentication via a TOTP application. For more information on ho…