Error: Error occurred with Status code: 422, Message: Integration with type 'jira-software-cloud' does not exist

[marcossv9]

Hi there,

I'm trying to automate the creation of the jira cloud bidirectional integration with opsgenie using the terraform provider and couldn't find the right opsgenie api integration type for it.
This list only mention the Jira integration that references the legacy product and not Jira Cloud.
Clearly, the documentation is outdated and not reflecting the actual behavior of the opsgenie api, that seems to be using the jira-software-cloud value for integration type, but that doesn't work.

Terraform Version

Terraform v1.5.5
on linux_amd64

• provider registry.terraform.io/datadog/datadog v3.37.0
• provider registry.terraform.io/hashicorp/aws v5.20.1
• provider registry.terraform.io/opsgenie/opsgenie v0.6.35

Affected Resource(s)

• opsgenie_api_integration

Terraform Configuration Files

resource "opsgenie_api_integration" "jira-integration" {
  name     = "Jira Integration"
  type     = "jira-software-cloud"

  allow_write_access             = true
  enabled                        = true
  ignore_responders_from_payload = false
  suppress_notifications         = false
}

Debug Output

Terraform will perform the following actions:

  # opsgenie_api_integration.jira-integration will be created
  + resource "opsgenie_api_integration" "jira-integration" {
      + allow_write_access             = true
      + api_key                        = (sensitive value)
      + enabled                        = true
      + id                             = (known after apply)
      + ignore_responders_from_payload = false
      + name                           = "Jira Integration"
      + suppress_notifications         = false
      + type                           = "jira-software-cloud"
    }

Panic Output

│ Error: Error occurred with Status code: 422, Message: Integration with type 'jira-software-cloud' does not exist., Took: 0.001000, RequestId: 862839cd-3647-4f86-ac22-9f12f5eaa868
│ 
│   with opsgenie_api_integration.jira-integration,
│   on teams.tf line 38, in resource "opsgenie_api_integration" "jira-integration":
│   38: resource "opsgenie_api_integration" "jira-integration" {
│ 
╵
Releasing state lock. This may take a few moments...

Expected Behavior

the opsgenie api integration for jira cloud is created correctly.

Actual Behavior

an error mentioned above. it works fine when I use Jira as the type, but that creates an integration for the Legacy Jira app.

Steps to Reproduce

1. terraform apply

[tparramonLM]

Hi there, I would like to provide additional details regarding these Jira integrations.

As far from now, we can add 2 different Jira API integrations under Opsgenie Integrations:

• Jira
• Jira Service Management

Under the first option, "Jira" integration, we can select 2 different integration variants:

• Jira (Legacy)
• Jira

Likewise, under "Jira Service Management" integration, we can select 2 different integration variants:

• Jira Service Management
• Jira Service Management Cloud

Essentially, we have 4 different integration variants with the following type names :

Jira

• Jira (Legacy)

{
    "id":"xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx",
    "name":"test-jira-legacy",
    "enabled":false,
    "type":"Jira",
    "teamId":"xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx",
    "version":"v2",
    "advanced":true
}

• Jira

{
    "id":"xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx",
    "name":"jira-test",
    "enabled":false,
    "type":"jira-software-cloud",
    "teamId":"xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx",
    "version":"v3",
    "advanced":true
}

Jira Service Management

• Jira Service Management

{
    "id":"xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx",
    "name":"test-jira-service-management",
    "enabled":false,
    "type":"JiraServiceDesk",
    "teamId":"xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx",
    "version":"v2",
    "advanced":true
}

• Jira Service Management Cloud

{
    "id":"xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx",
    "name":"test-jira-service-management-cloud",
    "enabled":true,
    "type":"jira-service-management-cloud",
    "teamId":"xxxxxxxx-xxxxxxxx-xxxxxxxx-xxxxxxxx",
    "version":"v3",
    "advanced":true
}

According to the documentation available at https://support.atlassian.com/opsgenie/docs/integration-types-to-be-used-with-the-api/, only two distinct Jira integrations are supported, corresponding to the v2 version and not the v3.

Integration Name	Link	API TypeName
Atlassian Jira	Integrate Opsgenie with Jira	Jira
Atlassian Jira Service Management	Integrate Opsgenie with Jira Service Management	JiraServiceDesk

Summarizing:

• "type":"Jira" --> Supported (v2) ✅
• "type":"jira-software-cloud" --> NOT Supported (v3) 🔴
• "type":"JiraServiceDesk" --> Supported (v2) ✅
• "type":"jira-service-management-cloud" --> NOT Supported (v3) 🔴

Are there any plans or expectations regarding when we will be able to support the v3 integrations that are not currently supported?