diff --git a/jest.config.js b/jest.config.js
index 56e7707266..3162c63121 100644
--- a/jest.config.js
+++ b/jest.config.js
@@ -14,6 +14,7 @@ module.exports = {
     '<rootDir>/node_modules/',
     '<rootDir>/frontend',
   ],
+  collectCoverage: true,
   collectCoverageFrom: [
     './src/**/*.{ts,js}',
     './serverless/**/*.{ts,js}',
@@ -26,7 +27,8 @@ module.exports = {
       statements: 38, // Increase this percentage as test coverage improves
     },
   },
-  testTimeout: 15000, // Set timeout to be 15s to reduce test flakiness
+  testTimeout: 300000, // Set timeout to be 300s to reduce test flakiness
+  maxWorkers: '4',
   globals: {
     // Revert when memory leak in ts-jest is fixed.
     // See https://github.com/kulshekhar/ts-jest/issues/1967.
diff --git a/package-lock.json b/package-lock.json
index 390f6fe816..fb7f4f5c23 100644
--- a/package-lock.json
+++ b/package-lock.json
@@ -20,7 +20,7 @@
         "@sentry/browser": "^7.51.2",
         "@sentry/integrations": "^6.19.7",
         "@stablelib/base64": "^1.0.1",
-        "@stoplight/prism-cli": "^4.10.6",
+        "@stoplight/prism-cli": "^5.3.2",
         "abortcontroller-polyfill": "^1.7.5",
         "aws-info": "^1.2.0",
         "aws-sdk": "^2.1354.0",
@@ -35,7 +35,7 @@
         "celebrate": "^15.0.1",
         "compression": "~1.7.2",
         "connect-datadog": "0.0.9",
-        "connect-mongo": "^4.4.1",
+        "connect-mongo": "~4.6.0",
         "convict": "^6.2.4",
         "convict-format-with-validator": "^6.2.0",
         "cookie-parser": "~1.4.6",
@@ -43,7 +43,7 @@
         "csv-string": "^4.1.1",
         "cuid": "^2.1.8",
         "date-fns": "^2.30.0",
-        "dd-trace": "^3.9.3",
+        "dd-trace": "^3.36.0",
         "dedent-js": "~1.0.1",
         "dotenv": "^16.0.3",
         "ejs": "^3.1.8",
@@ -102,7 +102,7 @@
         "triple-beam": "^1.3.0",
         "ts-essentials": "^9.3.1",
         "tweetnacl": "^1.0.1",
-        "twilio": "^4.11.0",
+        "twilio": "~4.18.0",
         "ui-select": "^0.19.8",
         "uid-generator": "^2.0.0",
         "ulid": "^2.3.0",
@@ -4223,9 +4223,9 @@
       }
     },
     "node_modules/@datadog/native-appsec": {
-      "version": "2.0.0",
-      "resolved": "https://registry.npmjs.org/@datadog/native-appsec/-/native-appsec-2.0.0.tgz",
-      "integrity": "sha512-XHARZ6MVgbnfOUO6/F3ZoZ7poXHJCNYFlgcyS2Xetuk9ITA5bfcooX2B2F7tReVB+RLJ+j8bsm0t55SyF04KDw==",
+      "version": "4.0.0",
+      "resolved": "https://registry.npmjs.org/@datadog/native-appsec/-/native-appsec-4.0.0.tgz",
+      "integrity": "sha512-myTguXJ3VQHS2E1ylNsSF1avNpDmq5t+K4Q47wdzeakGc3sDIDDyEbvuFTujl9c9wBIkup94O1mZj5DR37ajzA==",
       "hasInstallScript": true,
       "dependencies": {
         "node-gyp-build": "^3.9.0"
@@ -4235,20 +4235,29 @@
       }
     },
     "node_modules/@datadog/native-iast-rewriter": {
-      "version": "1.0.0",
-      "resolved": "https://registry.npmjs.org/@datadog/native-iast-rewriter/-/native-iast-rewriter-1.0.0.tgz",
-      "integrity": "sha512-DGN4cQd30mUaAB349gKeoDTt7acviBERnNYlyk8G+PlobuomTSEohJri5Jo4X+/5oRJPJngGX2VBq7YwMHiing==",
+      "version": "2.1.3",
+      "resolved": "https://registry.npmjs.org/@datadog/native-iast-rewriter/-/native-iast-rewriter-2.1.3.tgz",
+      "integrity": "sha512-4oxMFz5ZEpOK3pRc9KjquMgkRP6D+oPQVIzOk4dgG8fl2iepHtCa3gna/fQBfdWIiX5a2j65O3R1zNp2ckk8JA==",
       "dependencies": {
+        "lru-cache": "^7.14.0",
         "node-gyp-build": "^4.5.0"
       },
       "engines": {
         "node": ">= 10"
       }
     },
+    "node_modules/@datadog/native-iast-rewriter/node_modules/lru-cache": {
+      "version": "7.18.3",
+      "resolved": "https://registry.npmjs.org/lru-cache/-/lru-cache-7.18.3.tgz",
+      "integrity": "sha512-jumlc0BIUrS3qJGgIkWZsyfAM7NCWiBcCDhnd+3NNM5KbBmLTgHVfWBcg6W+rLUsIpzpERPsvwUP7CckAQSOoA==",
+      "engines": {
+        "node": ">=12"
+      }
+    },
     "node_modules/@datadog/native-iast-rewriter/node_modules/node-gyp-build": {
-      "version": "4.5.0",
-      "resolved": "https://registry.npmjs.org/node-gyp-build/-/node-gyp-build-4.5.0.tgz",
-      "integrity": "sha512-2iGbaQBV+ITgCz76ZEjmhUKAKVf7xfY1sRl4UiKQspfZMH2h06SyhNsnSVy50cwkFQDGLyif6m/6uFXHkOZ6rg==",
+      "version": "4.6.1",
+      "resolved": "https://registry.npmjs.org/node-gyp-build/-/node-gyp-build-4.6.1.tgz",
+      "integrity": "sha512-24vnklJmyRS8ViBNI8KbtK/r/DmXQMRiOMXTNz2nrTnAYUwjmEEbnnpB/+kt+yWRv73bPsSPRFddrcIbAxSiMQ==",
       "bin": {
         "node-gyp-build": "bin.js",
         "node-gyp-build-optional": "optional.js",
@@ -4256,37 +4265,42 @@
       }
     },
     "node_modules/@datadog/native-iast-taint-tracking": {
-      "version": "1.0.0",
-      "resolved": "https://registry.npmjs.org/@datadog/native-iast-taint-tracking/-/native-iast-taint-tracking-1.0.0.tgz",
-      "integrity": "sha512-fS7XoRE5T4JQ7UzWjNT/wZQhS6nmLDwt12IDcSBZfRRJ2VyFth5GvOlQtCPa6Q0k7WMIrt9UXIl/v807cVq1SQ==",
+      "version": "1.5.0",
+      "resolved": "https://registry.npmjs.org/@datadog/native-iast-taint-tracking/-/native-iast-taint-tracking-1.5.0.tgz",
+      "integrity": "sha512-SOWIk1M6PZH0osNB191Voz2rKBPoF5hISWVSK9GiJPrD40+xjib1Z/bFDV7EkDn3kjOyordSBdNPG5zOqZJdyg==",
       "dependencies": {
         "node-gyp-build": "^3.9.0"
       }
     },
     "node_modules/@datadog/native-metrics": {
-      "version": "1.5.0",
+      "version": "2.0.0",
+      "resolved": "https://registry.npmjs.org/@datadog/native-metrics/-/native-metrics-2.0.0.tgz",
+      "integrity": "sha512-YklGVwUtmKGYqFf1MNZuOHvTYdKuR4+Af1XkWcMD8BwOAjxmd9Z+97328rCOY8TFUJzlGUPaXzB8j2qgG/BMwA==",
       "hasInstallScript": true,
-      "license": "Apache-2.0",
       "dependencies": {
+        "node-addon-api": "^6.1.0",
         "node-gyp-build": "^3.9.0"
       },
       "engines": {
         "node": ">=12"
       }
     },
+    "node_modules/@datadog/native-metrics/node_modules/node-addon-api": {
+      "version": "6.1.0",
+      "resolved": "https://registry.npmjs.org/node-addon-api/-/node-addon-api-6.1.0.tgz",
+      "integrity": "sha512-+eawOlIgy680F0kBzPUNFhMZGtJ1YmqM6l4+Crf4IkImjYrO/mqPwRMh352g23uIaQKFItcQ64I7KMaJxHgAVA=="
+    },
     "node_modules/@datadog/pprof": {
-      "version": "1.1.1",
+      "version": "3.2.0",
+      "resolved": "https://registry.npmjs.org/@datadog/pprof/-/pprof-3.2.0.tgz",
+      "integrity": "sha512-kOhWHCWB80djnMCr5KNKBAy1Ih/jK/PIj6yqnZwL1Wqni/h6IBPRUMhtIxcYJMRgsZVYrFXUV20AVXTZCzFokw==",
       "hasInstallScript": true,
-      "license": "Apache-2.0",
       "dependencies": {
         "delay": "^5.0.0",
-        "findit2": "^2.2.3",
-        "node-gyp-build": "^3.9.0",
+        "node-gyp-build": "<4.0",
         "p-limit": "^3.1.0",
-        "pify": "^5.0.0",
-        "protobufjs": "^7.0.0",
-        "source-map": "^0.7.3",
-        "split": "^1.0.1"
+        "pprof-format": "^2.0.7",
+        "source-map": "^0.7.4"
       },
       "engines": {
         "node": ">=12"
@@ -4294,7 +4308,8 @@
     },
     "node_modules/@datadog/pprof/node_modules/p-limit": {
       "version": "3.1.0",
-      "license": "MIT",
+      "resolved": "https://registry.npmjs.org/p-limit/-/p-limit-3.1.0.tgz",
+      "integrity": "sha512-TYOanM3wGwNGsZN2cVTYPArw454xnXj5qmWF1bEoAc4+cU/ol7GVh7odevjp1FNHduHc3KZMcFduxU5Xc6uJRQ==",
       "dependencies": {
         "yocto-queue": "^0.1.0"
       },
@@ -4305,19 +4320,10 @@
         "url": "https://github.com/sponsors/sindresorhus"
       }
     },
-    "node_modules/@datadog/pprof/node_modules/pify": {
-      "version": "5.0.0",
-      "license": "MIT",
-      "engines": {
-        "node": ">=10"
-      },
-      "funding": {
-        "url": "https://github.com/sponsors/sindresorhus"
-      }
-    },
     "node_modules/@datadog/pprof/node_modules/source-map": {
       "version": "0.7.4",
-      "license": "BSD-3-Clause",
+      "resolved": "https://registry.npmjs.org/source-map/-/source-map-0.7.4.tgz",
+      "integrity": "sha512-l3BikUxvPOcn5E74dZiq5BGsTb5yEwhaTSzccU6t4sDOH8NWJCstKO5QT2CvtFoK6F0saL7p9xHAqHOlCPJygA==",
       "engines": {
         "node": ">= 8"
       }
@@ -5621,6 +5627,36 @@
         "url": "https://github.com/sponsors/panva"
       }
     },
+    "node_modules/@opentelemetry/api": {
+      "version": "1.6.0",
+      "resolved": "https://registry.npmjs.org/@opentelemetry/api/-/api-1.6.0.tgz",
+      "integrity": "sha512-OWlrQAnWn9577PhVgqjUvMr1pg57Bc4jv0iL4w0PRuOSRvq67rvHW9Ie/dZVMvCzhSCB+UxhcY/PmCmFj33Q+g==",
+      "engines": {
+        "node": ">=8.0.0"
+      }
+    },
+    "node_modules/@opentelemetry/core": {
+      "version": "1.17.0",
+      "resolved": "https://registry.npmjs.org/@opentelemetry/core/-/core-1.17.0.tgz",
+      "integrity": "sha512-tfnl3h+UefCgx1aeN2xtrmr6BmdWGKXypk0pflQR0urFS40aE88trnkOMc2HTJZbMrqEEl4HsaBeFhwLVXsrJg==",
+      "dependencies": {
+        "@opentelemetry/semantic-conventions": "1.17.0"
+      },
+      "engines": {
+        "node": ">=14"
+      },
+      "peerDependencies": {
+        "@opentelemetry/api": ">=1.0.0 <1.7.0"
+      }
+    },
+    "node_modules/@opentelemetry/semantic-conventions": {
+      "version": "1.17.0",
+      "resolved": "https://registry.npmjs.org/@opentelemetry/semantic-conventions/-/semantic-conventions-1.17.0.tgz",
+      "integrity": "sha512-+fguCd2d8d2qruk0H0DsCEy2CTK3t0Tugg7MhZ/UQMvmewbZLNnJ6heSYyzIZWG5IPfAXzoj4f4F/qpM7l4VBA==",
+      "engines": {
+        "node": ">=14"
+      }
+    },
     "node_modules/@playwright/test": {
       "version": "1.34.3",
       "resolved": "https://registry.npmjs.org/@playwright/test/-/test-1.34.3.tgz",
@@ -5642,23 +5678,28 @@
     },
     "node_modules/@protobufjs/aspromise": {
       "version": "1.1.2",
-      "license": "BSD-3-Clause"
+      "resolved": "https://registry.npmjs.org/@protobufjs/aspromise/-/aspromise-1.1.2.tgz",
+      "integrity": "sha512-j+gKExEuLmKwvz3OgROXtrJ2UG2x8Ch2YZUxahh+s1F2HZ+wAceUNLkvy6zKCPVRkU++ZWQrdxsUeQXmcg4uoQ=="
     },
     "node_modules/@protobufjs/base64": {
       "version": "1.1.2",
-      "license": "BSD-3-Clause"
+      "resolved": "https://registry.npmjs.org/@protobufjs/base64/-/base64-1.1.2.tgz",
+      "integrity": "sha512-AZkcAA5vnN/v4PDqKyMR5lx7hZttPDgClv83E//FMNhR2TMcLUhfRUBHCmSl0oi9zMgDDqRUJkSxO3wm85+XLg=="
     },
     "node_modules/@protobufjs/codegen": {
       "version": "2.0.4",
-      "license": "BSD-3-Clause"
+      "resolved": "https://registry.npmjs.org/@protobufjs/codegen/-/codegen-2.0.4.tgz",
+      "integrity": "sha512-YyFaikqM5sH0ziFZCN3xDC7zeGaB/d0IUb9CATugHWbd1FRFwWwt4ld4OYMPWu5a3Xe01mGAULCdqhMlPl29Jg=="
     },
     "node_modules/@protobufjs/eventemitter": {
       "version": "1.1.0",
-      "license": "BSD-3-Clause"
+      "resolved": "https://registry.npmjs.org/@protobufjs/eventemitter/-/eventemitter-1.1.0.tgz",
+      "integrity": "sha512-j9ednRT81vYJ9OfVuXG6ERSTdEL1xVsNgqpkxMsbIabzSo3goCjDIveeGv5d03om39ML71RdmrGNjG5SReBP/Q=="
     },
     "node_modules/@protobufjs/fetch": {
       "version": "1.1.0",
-      "license": "BSD-3-Clause",
+      "resolved": "https://registry.npmjs.org/@protobufjs/fetch/-/fetch-1.1.0.tgz",
+      "integrity": "sha512-lljVXpqXebpsijW71PZaCYeIcE5on1w5DlQy5WH6GLbFryLUrBD4932W/E2BSpfRJWseIL4v/KPgBFxDOIdKpQ==",
       "dependencies": {
         "@protobufjs/aspromise": "^1.1.1",
         "@protobufjs/inquire": "^1.1.0"
@@ -5666,23 +5707,28 @@
     },
     "node_modules/@protobufjs/float": {
       "version": "1.0.2",
-      "license": "BSD-3-Clause"
+      "resolved": "https://registry.npmjs.org/@protobufjs/float/-/float-1.0.2.tgz",
+      "integrity": "sha512-Ddb+kVXlXst9d+R9PfTIxh1EdNkgoRe5tOX6t01f1lYWOvJnSPDBlG241QLzcyPdoNTsblLUdujGSE4RzrTZGQ=="
     },
     "node_modules/@protobufjs/inquire": {
       "version": "1.1.0",
-      "license": "BSD-3-Clause"
+      "resolved": "https://registry.npmjs.org/@protobufjs/inquire/-/inquire-1.1.0.tgz",
+      "integrity": "sha512-kdSefcPdruJiFMVSbn801t4vFK7KB/5gd2fYvrxhuJYg8ILrmn9SKSX2tZdV6V+ksulWqS7aXjBcRXl3wHoD9Q=="
     },
     "node_modules/@protobufjs/path": {
       "version": "1.1.2",
-      "license": "BSD-3-Clause"
+      "resolved": "https://registry.npmjs.org/@protobufjs/path/-/path-1.1.2.tgz",
+      "integrity": "sha512-6JOcJ5Tm08dOHAbdR3GrvP+yUUfkjG5ePsHYczMFLq3ZmMkAD98cDgcT2iA1lJ9NVwFd4tH/iSSoe44YWkltEA=="
     },
     "node_modules/@protobufjs/pool": {
       "version": "1.1.0",
-      "license": "BSD-3-Clause"
+      "resolved": "https://registry.npmjs.org/@protobufjs/pool/-/pool-1.1.0.tgz",
+      "integrity": "sha512-0kELaGSIDBKvcgS4zkjz1PeddatrjYcmMWOlAuAPwAeccUrPHdUqo/J6LiymHHEiJT5NrF1UVwxY14f+fy4WQw=="
     },
     "node_modules/@protobufjs/utf8": {
       "version": "1.1.0",
-      "license": "BSD-3-Clause"
+      "resolved": "https://registry.npmjs.org/@protobufjs/utf8/-/utf8-1.1.0.tgz",
+      "integrity": "sha512-Vvn3zZrhQZkkBE8LSuW3em98c0FwgO4nxzv6OdSxPKJIEKY2bGbHn+mhGIPerzI4twdxaP8/0+06HBpwf345Lw=="
     },
     "node_modules/@puppeteer/browsers": {
       "version": "1.7.1",
@@ -7146,9 +7192,9 @@
       }
     },
     "node_modules/@stoplight/json-schema-ref-parser": {
-      "version": "9.2.4",
-      "resolved": "https://registry.npmjs.org/@stoplight/json-schema-ref-parser/-/json-schema-ref-parser-9.2.4.tgz",
-      "integrity": "sha512-alWys5FhpfBtCJpZmWq47fZ4BBGcOGUqEI8b7AkJRZ+OaEoUIQtm8BReWY+JbU4D7+tBozX8Y+LF9Oxa9mYDSg==",
+      "version": "9.2.5",
+      "resolved": "https://registry.npmjs.org/@stoplight/json-schema-ref-parser/-/json-schema-ref-parser-9.2.5.tgz",
+      "integrity": "sha512-7UI3pX5oyGzAdGPah001CyPnIsJZJW+38sGjvx862zXQFidBe0sxFO5MUety61Zr/RaygCQ2RU/KfD7hSfOLxg==",
       "dependencies": {
         "@jsdevtools/ono": "^7.1.3",
         "@stoplight/path": "^1.3.2",
@@ -7160,9 +7206,9 @@
       }
     },
     "node_modules/@stoplight/json-schema-sampler": {
-      "version": "0.2.2",
-      "resolved": "https://registry.npmjs.org/@stoplight/json-schema-sampler/-/json-schema-sampler-0.2.2.tgz",
-      "integrity": "sha512-QP4ZwXh3dEn5wHZs2361kdf4BmaKiiP+pxIImAuVTLmulv9sBTB+ETG7Y5z9u4DOUQu2GNxfUY10iSwuBQMXrg==",
+      "version": "0.3.0",
+      "resolved": "https://registry.npmjs.org/@stoplight/json-schema-sampler/-/json-schema-sampler-0.3.0.tgz",
+      "integrity": "sha512-G7QImi2xr9+8iPEg0D9YUi1BWhIiiEm19aMb91oWBSdxuhezOAqqRP3XNY6wczHV9jLWW18f+KkghTy9AG0BQA==",
       "dependencies": {
         "@types/json-schema": "^7.0.7",
         "json-pointer": "^0.6.1"
@@ -7190,16 +7236,16 @@
       }
     },
     "node_modules/@stoplight/prism-cli": {
-      "version": "4.14.1",
-      "resolved": "https://registry.npmjs.org/@stoplight/prism-cli/-/prism-cli-4.14.1.tgz",
-      "integrity": "sha512-2rZ0pJSD0ZNtiklyAc/jwMI31B6ONWIP7fVlIUcm4D0mbkPNV5Y+dlmhiyBxk9QIWA6o83ZnfBkj/z02+LpMMQ==",
+      "version": "5.3.2",
+      "resolved": "https://registry.npmjs.org/@stoplight/prism-cli/-/prism-cli-5.3.2.tgz",
+      "integrity": "sha512-dGdluLYOg9+o5bWm9csKU0J+inc9F+cdFQtjFQIbBlmaXCzYwzv6NaaGySbLIwMh3Arx3W7B/+LOfKofTJPjDA==",
       "dependencies": {
         "@stoplight/http-spec": "^5.9.2",
         "@stoplight/json": "^3.18.1",
-        "@stoplight/json-schema-ref-parser": "9.2.4",
-        "@stoplight/prism-core": "^4.14.1",
-        "@stoplight/prism-http": "^4.14.1",
-        "@stoplight/prism-http-server": "^4.14.1",
+        "@stoplight/json-schema-ref-parser": "9.2.5",
+        "@stoplight/prism-core": "^5.3.2",
+        "@stoplight/prism-http": "^5.3.2",
+        "@stoplight/prism-http-server": "^5.3.2",
         "@stoplight/types": "^13.15.0",
         "chalk": "^4.1.2",
         "chokidar": "^3.5.2",
@@ -7375,9 +7421,9 @@
       }
     },
     "node_modules/@stoplight/prism-core": {
-      "version": "4.14.1",
-      "resolved": "https://registry.npmjs.org/@stoplight/prism-core/-/prism-core-4.14.1.tgz",
-      "integrity": "sha512-BBbZVPlrshU9izUZOnUaluLDcgrHAsPqXuouPr0WXyd229IQst0hGUMb3nlAIM1W/jdYbKr5hcDp/y3uqKE5CA==",
+      "version": "5.3.2",
+      "resolved": "https://registry.npmjs.org/@stoplight/prism-core/-/prism-core-5.3.2.tgz",
+      "integrity": "sha512-4u1009vVyyzxVaMXY3AzvJf5lmVHJOaosVwiP9O97eAQKuyk0eWMUPjdfV+l5CaUN2wXckOgPvY3rskusXcWIw==",
       "dependencies": {
         "fp-ts": "^2.11.5",
         "lodash": "^4.17.21",
@@ -7389,20 +7435,20 @@
       }
     },
     "node_modules/@stoplight/prism-core/node_modules/tslib": {
-      "version": "2.5.0",
-      "resolved": "https://registry.npmjs.org/tslib/-/tslib-2.5.0.tgz",
-      "integrity": "sha512-336iVw3rtn2BUK7ORdIAHTyxHGRIHVReokCR3XjbckJMK7ms8FysBfhLR8IXnAgy7T0PTPNBWKiH514FOW/WSg=="
+      "version": "2.6.2",
+      "resolved": "https://registry.npmjs.org/tslib/-/tslib-2.6.2.tgz",
+      "integrity": "sha512-AEYxH93jGFPn/a2iVAwW87VuUIkR1FVUKB77NwMF7nBTDkDrrT/Hpt/IrCJ0QXhW27jTBDcf5ZY7w6RiqTMw2Q=="
     },
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           "resolved": "https://registry.npmjs.org/whatwg-url/-/whatwg-url-11.0.0.tgz",
@@ -45922,11 +46003,6 @@
         "xml-name-validator": "^4.0.0"
       },
       "dependencies": {
-        "@tootallnate/once": {
-          "version": "2.0.0",
-          "resolved": "https://registry.npmjs.org/@tootallnate/once/-/once-2.0.0.tgz",
-          "integrity": "sha512-XCuKFP5PS55gnMVu3dty8KPatLqUoy/ZYzDzAGCQ8JNFCkLXzmI7vNHCR+XpbZaMWQK/vQubr7PkYq8g470J/A=="
-        },
         "acorn": {
           "version": "8.8.2",
           "resolved": "https://registry.npmjs.org/acorn/-/acorn-8.8.2.tgz",
@@ -46059,11 +46135,6 @@
             "iconv-lite": "0.6.3"
           }
         },
-        "whatwg-mimetype": {
-          "version": "3.0.0",
-          "resolved": "https://registry.npmjs.org/whatwg-mimetype/-/whatwg-mimetype-3.0.0.tgz",
-          "integrity": "sha512-nt+N2dzIutVRxARx1nghPKGv1xHikU7HKdfafKkLNLindmPU/ch3U31NOCGGA/dmPcmb1VlofO0vnKAcsm0o/Q=="
-        },
         "whatwg-url": {
           "version": "12.0.1",
           "resolved": "https://registry.npmjs.org/whatwg-url/-/whatwg-url-12.0.1.tgz",
@@ -46916,10 +46987,6 @@
         "uue": "3.1.2"
       },
       "dependencies": {
-        "@tootallnate/once": {
-          "version": "2.0.0",
-          "dev": true
-        },
         "acorn": {
           "version": "8.7.1",
           "dev": true
@@ -47081,10 +47148,6 @@
             }
           }
         },
-        "whatwg-mimetype": {
-          "version": "3.0.0",
-          "dev": true
-        },
         "whatwg-url": {
           "version": "10.0.0",
           "dev": true,
@@ -47620,6 +47683,17 @@
     "ms": {
       "version": "2.1.2"
     },
+    "msgpack-lite": {
+      "version": "0.1.26",
+      "resolved": "https://registry.npmjs.org/msgpack-lite/-/msgpack-lite-0.1.26.tgz",
+      "integrity": "sha512-SZ2IxeqZ1oRFGo0xFGbvBJWMp3yLIY9rlIJyxy8CGrwZn1f0ZK4r6jV/AM1r0FZMDUkWkglOk/eeKIL9g77Nxw==",
+      "requires": {
+        "event-lite": "^0.1.1",
+        "ieee754": "^1.1.8",
+        "int64-buffer": "^0.1.9",
+        "isarray": "^1.0.0"
+      }
+    },
     "multiparty": {
       "version": "4.2.3",
       "requires": {
@@ -47794,7 +47868,9 @@
       "version": "1.3.1"
     },
     "node-gyp-build": {
-      "version": "3.9.0"
+      "version": "3.9.0",
+      "resolved": "https://registry.npmjs.org/node-gyp-build/-/node-gyp-build-3.9.0.tgz",
+      "integrity": "sha512-zLcTg6P4AbcHPq465ZMFNXx7XpKKJh+7kkN699NiQWisR2uWYOWNWqRHAmbnmKiL4e9aLSlmy5U7rEMUXV59+A=="
     },
     "node-int64": {
       "version": "0.4.0",
@@ -48320,6 +48396,11 @@
         "json-parse-better-errors": "^1.0.1"
       }
     },
+    "parse-multipart-data": {
+      "version": "1.5.0",
+      "resolved": "https://registry.npmjs.org/parse-multipart-data/-/parse-multipart-data-1.5.0.tgz",
+      "integrity": "sha512-ck5zaMF0ydjGfejNMnlo5YU2oJ+pT+80Jb1y4ybanT27j+zbVP/jkYmCrUGsEln0Ox/hZmuvgy8Ra7AxbXP2Mw=="
+    },
     "parse-passwd": {
       "version": "1.0.0",
       "dev": true
@@ -48747,6 +48828,11 @@
         "punycode": "^2.1.1"
       }
     },
+    "pprof-format": {
+      "version": "2.0.7",
+      "resolved": "https://registry.npmjs.org/pprof-format/-/pprof-format-2.0.7.tgz",
+      "integrity": "sha512-1qWaGAzwMpaXJP9opRa23nPnt2Egi7RMNoNBptEE/XwHbcn4fC2b/4U4bKc5arkGkIh2ZabpF2bEb+c5GNHEKA=="
+    },
     "prebuild-install": {
       "version": "6.1.2",
       "requires": {
@@ -48857,9 +48943,9 @@
       }
     },
     "protobufjs": {
-      "version": "7.2.4",
-      "resolved": "https://registry.npmjs.org/protobufjs/-/protobufjs-7.2.4.tgz",
-      "integrity": "sha512-AT+RJgD2sH8phPmCf7OUZR8xGdcJRga4+1cOaXJ64hvcSkVhNcRHOwIxUatPH15+nj59WAGTDv3LSGZPEQbJaQ==",
+      "version": "7.2.5",
+      "resolved": "https://registry.npmjs.org/protobufjs/-/protobufjs-7.2.5.tgz",
+      "integrity": "sha512-gGXRSXvxQ7UiPgfw8gevrfRWcTlSbOFg+p/N+JVJEK5VhueL2miT6qTymqAmjr1Q5WbOCyJbyrk6JfWKwlFn6A==",
       "requires": {
         "@protobufjs/aspromise": "^1.1.2",
         "@protobufjs/base64": "^1.1.2",
@@ -49656,13 +49742,6 @@
         }
       }
     },
-    "require_optional": {
-      "version": "1.0.1",
-      "requires": {
-        "resolve-from": "^2.0.0",
-        "semver": "^5.1.0"
-      }
-    },
     "require-at": {
       "version": "1.0.6"
     },
@@ -49747,9 +49826,6 @@
         }
       }
     },
-    "resolve-from": {
-      "version": "2.0.0"
-    },
     "resolve-url": {
       "version": "0.2.1",
       "dev": true
@@ -50439,12 +50515,6 @@
       "version": "0.0.2-1",
       "dev": true
     },
-    "split": {
-      "version": "1.0.1",
-      "requires": {
-        "through": "2"
-      }
-    },
     "split-string": {
       "version": "3.1.0",
       "dev": true,
@@ -51979,12 +52049,12 @@
       "version": "0.15.1"
     },
     "twilio": {
-      "version": "4.11.0",
-      "resolved": "https://registry.npmjs.org/twilio/-/twilio-4.11.0.tgz",
-      "integrity": "sha512-8ZTfl5+ByJ08c3ko+t9HQ0DYKn4D94GKvTl/N1IeXektaRbNZ81kYJJkdsx4XEz2p6Dv4qEx+0+SBCMwmAy79w==",
+      "version": "4.18.0",
+      "resolved": "https://registry.npmjs.org/twilio/-/twilio-4.18.0.tgz",
+      "integrity": "sha512-f8etm0l0G2zexwM6wdpjUjLe1iPLLsr0sWTMkkkLUGQ2GAaQcCclXQa6t4gNCDcvgH5wa3vOuTL9p0Ny9cdChQ==",
       "requires": {
         "axios": "^0.26.1",
-        "dayjs": "^1.8.29",
+        "dayjs": "^1.11.9",
         "https-proxy-agent": "^5.0.0",
         "jsonwebtoken": "^9.0.0",
         "qs": "^6.9.4",
@@ -52961,6 +53031,11 @@
     "whatwg-fetch": {
       "version": "3.6.2"
     },
+    "whatwg-mimetype": {
+      "version": "3.0.0",
+      "resolved": "https://registry.npmjs.org/whatwg-mimetype/-/whatwg-mimetype-3.0.0.tgz",
+      "integrity": "sha512-nt+N2dzIutVRxARx1nghPKGv1xHikU7HKdfafKkLNLindmPU/ch3U31NOCGGA/dmPcmb1VlofO0vnKAcsm0o/Q=="
+    },
     "which": {
       "version": "1.3.1",
       "dev": true,
diff --git a/package.json b/package.json
index 75f68b53f6..0595426ee8 100644
--- a/package.json
+++ b/package.json
@@ -26,7 +26,7 @@
   "scripts": {
     "postinstall": "npm run postinstall:frontend && npm run postinstall:shared",
     "test": "npm run test:backend && npm run test:frontend",
-    "test:backend": "env-cmd -f __tests__/setup/.test-env jest --coverage --maxWorkers=4 --testTimeout=90000",
+    "test:backend": "env-cmd -f __tests__/setup/.test-env jest",
     "test:backend:watch": "env-cmd -f __tests__/setup/.test-env jest --watch",
     "test:frontend": "npm --prefix frontend test",
     "test:e2e-v2": "npm run build && npx playwright test",
@@ -65,7 +65,7 @@
     "@sentry/browser": "^7.51.2",
     "@sentry/integrations": "^6.19.7",
     "@stablelib/base64": "^1.0.1",
-    "@stoplight/prism-cli": "^4.10.6",
+    "@stoplight/prism-cli": "^5.3.2",
     "abortcontroller-polyfill": "^1.7.5",
     "aws-info": "^1.2.0",
     "aws-sdk": "^2.1354.0",
@@ -80,7 +80,7 @@
     "celebrate": "^15.0.1",
     "compression": "~1.7.2",
     "connect-datadog": "0.0.9",
-    "connect-mongo": "^4.4.1",
+    "connect-mongo": "~4.6.0",
     "convict": "^6.2.4",
     "convict-format-with-validator": "^6.2.0",
     "cookie-parser": "~1.4.6",
@@ -88,7 +88,7 @@
     "csv-string": "^4.1.1",
     "cuid": "^2.1.8",
     "date-fns": "^2.30.0",
-    "dd-trace": "^3.9.3",
+    "dd-trace": "^3.36.0",
     "dedent-js": "~1.0.1",
     "dotenv": "^16.0.3",
     "ejs": "^3.1.8",
@@ -147,7 +147,7 @@
     "triple-beam": "^1.3.0",
     "ts-essentials": "^9.3.1",
     "tweetnacl": "^1.0.1",
-    "twilio": "^4.11.0",
+    "twilio": "~4.18.0",
     "ui-select": "^0.19.8",
     "uid-generator": "^2.0.0",
     "ulid": "^2.3.0",