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Is the upload from smooth-app to open products facts usually working #6198

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serpico opened this issue Jan 13, 2025 · 6 comments
Open

Is the upload from smooth-app to open products facts usually working #6198

serpico opened this issue Jan 13, 2025 · 6 comments

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@serpico
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serpico commented Jan 13, 2025

What

I tried to add several products to OPF using smooth-app but it seems like the upload doesn't go through...
The screenshot was taken at least 15 minutes after I "created" the product and I selected the appropriate type, "Autre".

Screenshot/Mockup/Before-After

Image
Image

Smartphone model

  • Device: Asus Zenphone Z010D
  • OS: e.g. Android 6.0.1
  • App Version: 4.17.1
@monsieurtanuki
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@serpico I'm glad you ask because maybe they'll accept to display the pending tasks or the tasks in error.
Meanwhile, you can go to the "dev mode" (first time: go to the "profile" bottom tab, "contribute", "software development", "activate dev mode"), then go to the first item of the "data" section in "dev mode": you'll see if there are tasks running, pending or in errors.

@teolemon
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@monsieurtanuki @serpico Universal search is broken, that's why you're seeing what you're seing.

@monsieurtanuki
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@teolemon Could we be more resilient and in case universal search is broken, search on the 4 servers?

@serpico
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serpico commented Jan 13, 2025

@monsieurtanuki thanks for the tip here's what I'm seeing

Image

@teolemon
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@monsieurtanuki @g123k I believe that's what we're actually doing ?

@monsieurtanuki
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@teolemon Would look like the https certificate of OPF has recently changed "in a bad way" (I don't know the correct terms).
Or, it may be a trademark "serpico issue", where a very old smartphone cannot use more recent https servers, like in #5559.

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