open beauty facts server doesn't return the ingredient list

[teolemon]

What

• open beauty facts server doesn't return the ingredient list
  

[monsieurtanuki]

open beauty facts server doesn't return the ingredient list

@teolemon Yes it does, at least for 3760209541809 in prod/fr_fr.
Which barcode / which env / which language / which country?

[teolemon]

A product where I had just added the ingredient list (so possibly was still in the queue).
Still not working this morning, yet the ingredients are on the server. Latest build.
https://world.openbeautyfacts.org/product/5744003233946/boob-tape-remover
https://world.openbeautyfacts.org/cgi/product.pl?type=edit&code=5744003233946

[teolemon]

It might have to do with the main language, which is English ?

[monsieurtanuki]

I guess the problem is with KP only.

[teolemon]

@monsieurtanuki https://world.openbeautyfacts.org/api/v3/product/5744003233946.json?fields=knowledge_panels

[monsieurtanuki]

@teolemon In KnowledgePanelTextCard we use the html element, that is empty in "your" case and is populated in "my" case.
Therefore the problem comes from the KP not being correctly populated by the server.

your case:
https://world.openbeautyfacts.org/api/v3/product/5744003233946.json?fields=knowledge_panels

            "ingredients": {
                "elements": [
                    {
                        "element_type": "text",
                        "text_element": {
                            "edit_field_id": "ingredients_text_en",
                            "edit_field_type": "ingredients_text",
                            "edit_field_value": "Aqua, Glycerin, Niacinamide, Trehalose, Sodium Hyaluronate, Sodium Acetylated Hyaluronate, Sodium Hyaluronate Crosspolymer, Hydrolyzed Sodium Hyaluronate, Centella Asiatica Extract, Polygonum Cuspidatum Root Extract, Scutellaria Baicalensis Root Extract, Camellia Sinensis Leaf Extract, Glycyrrhiza Glabra Root Extract, Chamomilla Recutita Flower Extract, Rosmarinus Officinalis Leaf Extract, Ethylhexylglycerin, 1,2-Hexanediol, Hydroxyacetophenone, Butylene Glycol, Pentylene Glycol.",
                            "html": "",
                            "language": "English",
                            "lc": "en"
                        }
                    }
                ],

my case:
https://world.openbeautyfacts.org/api/v3/product/3760209541809.json?fields=knowledge_panels

            "ingredients": {
                "elements": [
                    {
                        "element_type": "text",
                        "text_element": {
                            "edit_field_id": "ingredients_text_fr",
                            "edit_field_type": "ingredients_text",
                            "edit_field_value": "AQUA, HELIANTHUS ANNUUS (SUNFLOWER) SEED OIL, CAPRYLIC/CI - PRC TRIGLYCERIDE, GLYCERYL STEARATE, CETEARETH-20, PROPÝLENE GLYCOL CETEARYL ALCOHOL, DIMETHICONE, GLYCERIN, ALOE BARBADENSIS LEAF JUICE POTASSIUM SORBATE, CITRIC ACID, ALLANTOIN, CALENDULĂ OFFICINALIS FLOWER EXTRACT, TOCÒPHERYL ACETATE, DAUCUS CAROTA SATIVA OIL, CETEARETH-12, CARBOMER, PENTAERYTHRITYL TETRA-DI-T-BUTYL HYDROXYHYDROCINNA - MATE, PENTYLENE GLYCOL, DILAURYL THIODIPROPIONATE, DEHYDROACETIC ACID, SODIÚM BENZOATE, TRIETHANOLAMINE, PARFUM, CAPRYLYL GLYCOL. Laboratoires Dermosun CASTRES/SERIGNAN ZA de Beauregard-81570 Sémalens www.dermosun.fr 12 M 200ml FABRICATION FRANÇAISE EMBALLAGE RECYCLABLE 3 "760209 54 1809",
                            "html": "AQUA, HELIANTHUS ANNUUS (SUNFLOWER) SEED OIL, CAPRYLIC/CI - PRC TRIGLYCERIDE, GLYCERYL STEARATE, CETEARETH-20, PROPÝLENE GLYCOL CETEARYL ALCOHOL, DIMETHICONE, GLYCERIN, ALOE BARBADENSIS LEAF JUICE POTASSIUM SORBATE, CITRIC ACID, ALLANTOIN, CALENDULĂ OFFICINALIS FLOWER EXTRACT, TOCÒPHERYL ACETATE, DAUCUS CAROTA SATIVA OIL, CETEARETH-12, CARBOMER, PENTAERYTHRITYL TETRA-DI-T-BUTYL HYDROXYHYDROCINNA - MATE, PENTYLENE GLYCOL, DILAURYL THIODIPROPIONATE, DEHYDROACETIC ACID, SODIÚM BENZOATE, TRIETHANOLAMINE, PARFUM, CAPRYLYL GLYCOL. Laboratoires Dermosun CASTRES/SERIGNAN ZA de Beauregard-81570 Sémalens www.dermosun.fr 12 M 200ml FABRICATION FRANÇAISE EMBALLAGE RECYCLABLE 3 \"760209 54 1809",
                            "language": "French",
                            "lc": "fr"
                        }
                    }
                ],