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Error while loading shared libraries: libfontconfig.so.1 #123

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MaesterZ opened this issue Mar 8, 2023 · 7 comments · May be fixed by #124
Open

Error while loading shared libraries: libfontconfig.so.1 #123

MaesterZ opened this issue Mar 8, 2023 · 7 comments · May be fixed by #124

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@MaesterZ
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MaesterZ commented Mar 8, 2023 •
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I am using the edge version 5.13.4.711 on Ubuntu 20.04:

zoom-client          5.13.4.711                  197    latest/edge      ogra           -

Refreshing to 5.13.11.1288 fails:

error: cannot perform the following tasks:
- Run configure hook of "zoom-client" snap if present (run hook "configure": /snap/zoom-client/200/usr/bin/fc-cache: error while loading shared libraries: libfontconfig.so.1: cannot open shared object file: No such file or directory)

I have the dependencies installed already (libfontconfig1 in this case).
@zim333
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zim333 commented Mar 23, 2023

Hello,
I have the same problem :
run hook "configure": /snap/zoom-client/201/usr/bin/fc-cache: error while loading shared libraries: libfontconfig.so.1: cannot open shared object file: No such file or directory

I am on Ubuntu 22.10

@edurojasr
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Hi me too, trying to install the --edge channel

sudo snap install zoom-client --edge 
error: cannot perform the following tasks:
- Run configure hook of "zoom-client" snap if present (run hook "configure": /snap/zoom-client/201/usr/bin/fc-cache: error while loading shared libraries: libfontconfig.so.1: cannot open shared object file: No such file or directory)

@maid450
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maid450 commented Apr 5, 2023

I am using the edge version 5.13.4.711 on Ubuntu 20.04:

zoom-client          5.13.4.711                  197    latest/edge      ogra           -

Refreshing to 5.13.11.1288 fails:

error: cannot perform the following tasks:
- Run configure hook of "zoom-client" snap if present (run hook "configure": /snap/zoom-client/200/usr/bin/fc-cache: error while loading shared libraries: libfontconfig.so.1: cannot open shared object file: No such file or directory)

I have the dependencies installed already (libfontconfig1 in this case).

Same problem with same versions

@giner
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giner commented Apr 7, 2023

The latest version which worked for me on Ubuntu 22.04 was 5.13.4.711 (197) 398MB, all newer versions are failing with:

- Run configure hook of "zoom-client" snap if present (run hook "configure": /snap/zoom-client/202/usr/bin/fc-cache: error while loading shared libraries: libfontconfig.so.1: cannot open shared object file: No such file or directory)

@dolcini
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dolcini commented Apr 11, 2023

Is there any workaround for this issue?

giner added a commit to giner/zoom-snap that referenced this issue Apr 23, 2023
@giner
Fix accidental removal of libraries
0f73bde 
Make sure that unrelated libraries are not removed accidentally.
This is done by changing find match pattern to be more precise.

Fixes ogra1#123
@giner giner linked a pull request Apr 23, 2023 that will close this issue
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@lmoureaux
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Zoom started requiring 5.14 to connect to some meetings, is there any chance we can get an update?
(Using flatpak works as a workaround...)

@jvmncs
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jvmncs commented May 15, 2023

the official zoom download center now directs users to Version 5.14.7 (2928), which is currently considered "edge" for this snap. an update would be nice 🙂

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Fix accidental removal of libraries giner/zoom-snap
8 participants
@maid450 @giner @zim333 @jvmncs @lmoureaux @MaesterZ @edurojasr @dolcini