Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Enhancement Request: Upload Event Logs for Support Troubleshooting #125

Open
gregwaehner opened this issue Jan 12, 2015 · 0 comments
Open

Comments

@gregwaehner
Copy link

Tieing into Kevin Lee's wip/mqtt uploader, with event log access, the support team has been thinking about how helpful it would be to somehow see what is actually happening on an uploader rather than relying on what a user says or thinks is happening --

Had a nice conversation with Kevin..... here is what we talked about... concept:
If the uploader had a button to upload the last N lines (e.g., 250 lines) to the users own Mongo database to a new collection for "EventLogs" (or some other name), and there was a new mapping in the website API for the support technician to query /api/v1?action=viewUploadLogs

and the output simply dumped everything in the collection to the screen.

There is a chicken/egg for "first time users"... if they are having troubles getting setup, then will Azure be created? And to do this, the Support Team may need to alter instructions to have the user create Mongo, Azure, and then the Uploader to ensure Azure is connected as a prerequisite.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

1 participant