[Bug]: NoUserException Backends provided no user object Backends provided no user object for X
#47244
Comments
amitash
added
0. Needs triage
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I'm seeing the same/similar error message on my installation of AIO. I recently deleted a user but transferred all their files to another user before removing them. The error only exists for the deleted user. I concur, it looks like it is a background job. Here's a copy of the raw log entry. Let me know if I can help in any other way. |
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I'm experiencing the exact same issue, however on my instance its for MS LDAP and an existing user (my user) Log: |
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Experiencing exactly the same problem here. User was logged in through OAuth2 with the |
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Seems to be a duplicate of nextcloud/files_fulltextsearch#292. |
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I have upgraded my AIO to NC30 and this issue disappeared. |
joshtrichards
changed the title
NoUserException Backends provided no user object Backends provided no user object for X
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Duplicate of nextcloud/files_fulltextsearch#292 |
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Having the same issue, Nextcloud 30.0.4. |
Bug description
I have combed through other GitHub issues with a similar error that is related to the
groupfoldersapp. I, however, have never installed the app and the error I see is, I think, with thefilesapp instead. I am unable to find what could reproduce this error but following is a log (there are >3000 of these accumulating every 15 minutes).NoUserException Backends provided no user object Backends provided no user object for 1
I can suppress this error if I disable the
Full text searchapp.To my knowledge, other than filling up the log files, this error has not caused any other problems.
A strange this I noticed was when I run a
php occ user:list, I get the following:However, when I run a
php occ user:report, I get that there are 3 active users.I have no clue how this third user has been created. I have, in the recent past, created and deleted an
oauth client.While trying to get more info for this error, I noticed that there were 3 directories in the files folder (the directories created for each user by nextcloud). As expected, two of these were
username1andusername2, but there was a third one called1which I deleted but that hasn't suppressed the error. Please note that the error was already occurring for multiple days before I deleted that stray user directory.Steps to reproduce
Unfortunately, I do not know how to reproduce this error.
Expected behavior
There should be no NoUserException error.
Installation method
Other Community project
Nextcloud Server version
29
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.2
Web server
Apache (supported)
Database engine version
PostgreSQL
Is this bug present after an update or on a fresh install?
None
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
Configuration report
{ "system": { "one-click-instance": true, "one-click-instance.user-limit": 100, "memcache.local": "\\OC\\Memcache\\APCu", "apps_paths": [ { "path": "\/var\/www\/html\/apps", "url": "\/apps", "writable": false }, { "path": "\/var\/www\/html\/custom_apps", "url": "\/custom_apps", "writable": true } ], "check_data_directory_permissions": false, "memcache.distributed": "\\OC\\Memcache\\Redis", "memcache.locking": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "password": "***REMOVED SENSITIVE VALUE***", "port": 6379 }, "overwritehost": "cloud.amitash.in", "overwriteprotocol": "https", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "localhost", "cloud.amitash.in" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "pgsql", "version": "29.0.4.1", "overwrite.cli.url": "https:\/\/cloud.amitash.in\/", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "instanceid": "***REMOVED SENSITIVE VALUE***", "maintenance": false, "loglevel": 3, "log_type": "file", "logfile": "\/var\/www\/html\/data\/nextcloud.log", "log_rotate_size": 10485760, "log.condition": { "apps": [ "admin_audit" ] }, "preview_max_x": 1024, "preview_max_y": 1024, "jpeg_quality": 60, "enabledPreviewProviders": [ "OC\\Preview\\Imaginary", "OC\\Preview\\MarkDown", "OC\\Preview\\MP3", "OC\\Preview\\TXT", "OC\\Preview\\OpenDocument", "OC\\Preview\\Movie", "OC\\Preview\\Krita", "OC\\Preview\\Imaginary", "OC\\Preview\\Image", "OC\\Preview\\HEIC", "OC\\Preview\\TIFF" ], "enable_previews": true, "upgrade.disable-web": true, "mail_smtpmode": "smtp", "trashbin_retention_obligation": "auto, 30", "versions_retention_obligation": "auto, 30", "activity_expire_days": 30, "simpleSignUpLink.shown": false, "share_folder": "\/Shared", "one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/", "upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726", "updatedirectory": "\/nc-updater", "maintenance_window_start": 100, "allow_local_remote_servers": true, "davstorage.request_timeout": 3600, "htaccess.RewriteBase": "\/", "dbpersistent": false, "auth.bruteforce.protection.enabled": true, "ratelimit.protection.enabled": true, "files_external_allow_create_new_local": false, "trusted_proxies": "***REMOVED SENSITIVE VALUE***", "preview_imaginary_url": "***REMOVED SENSITIVE VALUE***", "preview_imaginary_key": "***REMOVED SENSITIVE VALUE***", "twofactor_enforced": "true", "twofactor_enforced_groups": [ "admin" ], "twofactor_enforced_excluded_groups": [], "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_sendmailmode": "smtp", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "587", "mail_smtpauth": 1, "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "defaultapp": "", "memories.db.triggers.fcu": true, "memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-amd64-musl", "memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg", "memories.vod.ffprobe": "\/usr\/bin\/ffprobe", "default_phone_region": "\u201cDK\u201d", "memories.gis_type": 2, "memories.vod.disable": false, "memories.vod.connect": "nextcloud-memories-go-vod:47788", "memories.vod.bind": "nextcloud-memories-go-vod:47788", "memories.vod.external": true, "memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-amd64", "memories.vod.nvenc": true, "memories.vod.nvenc.temporal_aq": true, "memories.vod.use_gop_size": true } }List of activated Apps
Nextcloud Signing status
Nextcloud Logs
{"reqId":"pdMPROXa4U1ezux2JjD5","level":3,"time":"2024-08-14T19:22:04+00:00","remoteAddr":"","user":"--","app":"files","method":"","url":"--","message":"Backends provided no user object for 1","userAgent":"--","version":"29.0.4.1","exception":{"Exception":"OC\\User\\NoUserException","Message":"Backends provided no user object","Code":0,"Trace":[{"function":"getUserFolder","class":"OC\\Files\\Node\\Root","type":"->","args":["1"]},{"file":"/var/www/html/lib/private/Files/Node/LazyFolder.php","line":84,"function":"call_user_func_array","args":[[["OC\\Files\\Node\\Root"],"getUserFolder"],["1"]]},{"file":"/var/www/html/lib/private/Files/Node/LazyRoot.php","line":53,"function":"__call","class":"OC\\Files\\Node\\LazyFolder","type":"->","args":["getUserFolder",["1"]]},{"file":"/var/www/html/custom_apps/files_fulltextsearch/lib/Service/FilesService.php","line":558,"function":"getUserFolder","class":"OC\\Files\\Node\\LazyRoot","type":"->","args":["1"]},{"file":"/var/www/html/custom_apps/files_fulltextsearch/lib/Service/FilesService.php","line":577,"function":"getFileFromId","class":"OCA\\Files_FullTextSearch\\Service\\FilesService","type":"->","args":["1",151716]},{"file":"/var/www/html/custom_apps/files_fulltextsearch/lib/Service/FilesService.php","line":1288,"function":"getFileFromIndex","class":"OCA\\Files_FullTextSearch\\Service\\FilesService","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/custom_apps/files_fulltextsearch/lib/Service/FilesService.php","line":707,"function":"updateDirectoryContentIndex","class":"OCA\\Files_FullTextSearch\\Service\\FilesService","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/custom_apps/files_fulltextsearch/lib/Provider/FilesProvider.php","line":314,"function":"updateDocument","class":"OCA\\Files_FullTextSearch\\Service\\FilesService","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/custom_apps/fulltextsearch/lib/Service/IndexService.php","line":409,"function":"updateDocument","class":"OCA\\Files_FullTextSearch\\Provider\\FilesProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/custom_apps/fulltextsearch/lib/Cron/Index.php","line":109,"function":"updateDocument","class":"OCA\\FullTextSearch\\Service\\IndexService","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/custom_apps/fulltextsearch/lib/Cron/Index.php","line":77,"function":"liveCycle","class":"OCA\\FullTextSearch\\Cron\\Index","type":"->","args":[]},{"file":"/var/www/html/lib/public/BackgroundJob/Job.php","line":80,"function":"run","class":"OCA\\FullTextSearch\\Cron\\Index","type":"->","args":[null]},{"file":"/var/www/html/lib/public/BackgroundJob/TimedJob.php","line":102,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->","args":[["OC\\BackgroundJob\\JobList"]]},{"file":"/var/www/html/lib/public/BackgroundJob/TimedJob.php","line":92,"function":"start","class":"OCP\\BackgroundJob\\TimedJob","type":"->","args":[["OC\\BackgroundJob\\JobList"]]},{"file":"/var/www/html/cron.php","line":177,"function":"execute","class":"OCP\\BackgroundJob\\TimedJob","type":"->","args":[["OC\\BackgroundJob\\JobList"]]}],"File":"/var/www/html/lib/private/Files/Node/Root.php","Line":370,"message":"Backends provided no user object for 1","exception":[],"CustomMessage":"Backends provided no user object for 1"},"id":"66bd03e937a9f"}Additional info
No response
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