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Issues with saving and opening files locally and on S3Bucket (AWS) #4252

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kacpowsky opened this issue Nov 21, 2024 · 1 comment
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@kacpowsky
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Irregular issues with the inability to open and save files. I have a Nextcloud configuration with S3Bucket on AWS. I work daily with files that are stored on S3. Recently, it happens that despite saving the file, there is no new version on S3. NextCloud shows a file modification (a few seconds ago). However, when I log out of NextCloud and log in again, I get information that the last modification was, for example, a few hours ago. The file, of course, does not contain new content, and there are no new versions of the file on S3.

Below, I include logs and examples of errors:

024-11-20T17:27:06.299721631Z wsd-00007-05721 2024-11-20 18:27:06.299555 +0100 [ docbroker_001 ] WRN  Client session [66b] not found to forward message: o168972 unloaded: viewid=7 views=1| wsd/DocumentBroker.cpp:4261
2024-11-20T17:27:09.643189799Z wsd-00007-09305 2024-11-20 18:27:09.642996 +0100 [ docbroker_003 ] WRN  Client session [554] not found to forward message: o168975 unloaded: viewid=4 views=1| wsd/DocumentBroker.cpp:4261
2024-11-20T17:30:02.849966294Z wsd-00007-00021 2024-11-20 18:30:02.849753 +0100 [ websrv_poll ] WRN  #31: CheckRemoval: Timeout: {IDLE true, MinThroughput false, Termination false}, Stats[dur[total 89180ms, last 89114 ms], kBps[in 0.005, out 0.4]], StreamSocket[#31, HTTP, IPv6 @ [::ffff:172.19.0.11]:47830]| net/Socket.cpp:1521
2024-11-20T17:30:02.850003233Z wsd-00007-00021 2024-11-20 18:30:02.849814 +0100 [ websrv_poll ] WRN  #31: Socket still open post onDisconnect(), forced shutdown.| net/Socket.cpp:1530
2024-11-20T18:34:43.080157792Z wsd-00007-00021 2024-11-20 19:34:43.079318 +0100 [ websrv_poll ] WRN  #31: CheckRemoval: Timeout: {IDLE true, MinThroughput false, Termination false}, Stats[dur[total 69466ms, last 69396 ms], kBps[in 0.007, out 0.5]], StreamSocket[#31, HTTP, IPv6 @ [::ffff:172.19.0.11]:19657]| net/Socket.cpp:1521
2024-11-20T18:34:43.080194829Z wsd-00007-00021 2024-11-20 19:34:43.079380 +0100 [ websrv_poll ] WRN  #31: Socket still open post onDisconnect(), forced shutdown.| net/Socket.cpp:1530
2024-11-20T18:38:52.543268161Z frk-00013-00013 2024-11-20 19:38:52.542812 +0100 [ forkit ] WRN  The systemplate directory [/opt/cool/systemplate] is read-only, and at least [/opt/cool/systemplate//etc/hosts] is out-of-date. Will have to clone dynamic elements of systemplate to the jails. To restore optimal performance, make sure the files in [/opt/cool/systemplate/etc] are up-to-date.| common/JailUtil.cpp:585
2024-11-20T18:38:52.899114675Z wsd-00007-00012 2024-11-20 19:38:52.898942 +0100 [ prisoner_poll ] WRN  #36: Attempted ping on non-upgraded websocket! #36| net/WebSocketHandler.hpp:633
2024-11-20T18:39:47.787963932Z wsd-00007-05721 2024-11-20 19:39:47.787763 +0100 [ docbroker_001 ] WRN  ToClient-7c3: client not consuming tiles; stalled for 10 seconds: removed tracking for 2 on the fly tiles| wsd/ClientSession.cpp:2680

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@szaimen szaimen transferred this issue from nextcloud/all-in-one Nov 21, 2024
@szaimen szaimen changed the title Nextcloud AIO - Issues with saving and opening files locally and on S3Bucket (AWS) Issues with saving and opening files locally and on S3Bucket (AWS) Nov 21, 2024
@elzody
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elzody commented Nov 21, 2024

Does this only happen when you use an S3 backend? Additionally, could you post an excerpt of the nextcloud.log file? It might provide something helpful if it's related to the storage backend.

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