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Moving file from root of a group folder to sub folder fails with 403/500 (in Desktop client) #2749

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rednus opened this issue Jan 13, 2024 · 3 comments
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@rednus
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rednus commented Jan 13, 2024

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Steps to reproduce

  1. Create a group folder (with multiple users/groups sharing the folder)
  2. Create a file in root of group folder
  3. Create a sub folder in group folder
  4. Move the file in step 2 from root of group folder to sub folder using the desktop app (which is setup in virtual mode) - you will get an error message on desktop (403 forbidden and/or 500 Internal server error). Then on desktop you see the file in subfolder but on we you see the file in root of folder. Then try to move the file on web, it fails, probably db updated but not files moved??

Expected behaviour

When a file moved into or moved out of group folder, or file moved within group folder using desktop app, the same should be reflected in the web and for all the users sharing the group folder.

Actual behaviour

  • you will get an error message on desktop (403 forbidden and/or 500 Internal server error). Then on desktop you see the file in subfolder but on we you see the file in root of folder. Then try to move the file on web, it fails, probably db updated but not files moved??

Server configuration

Next Cloud AIO.

Operating system:
Debian 12

Web server:

  • Nextcloud AIO

Database:

  • Nextcloud AIO - Postgres

PHP version:

  • Nextcloud AIO

Nextcloud version: (see Nextcloud admin page)

Group folders version:

  • Group Folder 15.3.3

Updated from an older Nextcloud/ownCloud or fresh install:
Fresh Install

Where did you install Nextcloud from:
Nextcloud AIO

Are you using external storage, if yes which one: local/s3/smb/sftp/...
N/A

Are you using encryption: yes/no
No

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/Saml/...
No

Client configuration

NextCloud Desktop App

Client Operating system:
Windows 11

Logs

Unable to get the logs

Web server error log

Web server error log
Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Nextcloud log
Insert your Nextcloud log here

Browser log

Browser log
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...
@rednus rednus added 0. Needs triage Issues that need to be triaged bug labels Jan 13, 2024
@joshtrichards
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you will get an error message on desktop (403 forbidden and/or 500 Internal server error).

Can you provide the actual Nextcloud Server log associated with these errors?

@rednus
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rednus commented Jan 15, 2024

Unfortunately there is no log entry in nextcloud.log..

I only see the error message on the desktop app:

image

@joshtrichards joshtrichards changed the title Group Folders and Desktop App does not play well Moving file from root of a group folder to sub folder fails with 403/500 (in Desktop client) Jan 15, 2024
@solracsf
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solracsf commented Jan 15, 2024

403 generally means lack of ACL rights somewhere, but can be a bug (just double-check).
Possible a duplicate of #2604

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