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UPS Entity Dashboard does not fully populate #913

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lindhorstdfca opened this issue Feb 9, 2023 · 0 comments
Open

UPS Entity Dashboard does not fully populate #913

lindhorstdfca opened this issue Feb 9, 2023 · 0 comments
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bug Something isn't working

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@lindhorstdfca
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Description

Only the Device Uptime is populating when viewing the UPS Entity dashboard for Vertiv UPS devices whose data is gathered via SNMP. Data for other fields is visible when you view the data via NRQL. Vertiv-ups.yml is a recent addition to the Kentik SNMP profile and likely needs to have a entity definition defined for it.

Steps to Reproduce

Search for and select a UPS entity to display the dashboard.
image

I am able to see all of the data for the Vertiv UPS's when I run a standalone NRQL query.
FROM Metric SELECT latest(kentik.snmp.PollingHealth), latest(kentik.snmp.lgpPwrNominalBatteryCapacity), latest(kentik.snmp.upsEstimatedMinutesRemaining), latest(kentik.snmp.upsBatteryTemperature), latest(kentik.snmp.gpPwrBatteryCapacity), latest(kentik.snmp.upsSecondsOnBattery), latest(kentik.snmp.upsBypassNumLines), latest(kentik.snmp.lgpPwrBatteryChargeStatus), latest(kentik.snmp.lgpPwrBatteryCharger), latest(kentik.snmp.upsInputLineBads), latest(kentik.snmp.upsOutputFrequency), latest(kentik.snmp.upsEstimatedChargeRemaining), latest(kentik.snmp.upsTestStartTime), latest(kentik.snmp.upsBatteryStatus), latest(kentik.snmp.lgpPwrBrownOutCount), latest(kentik.snmp.upsTestResultsSummary), latest(kentik.snmp.lgpPwrBatteryTestResult), latest(kentik.snmp.upsOutputSource), latest(kentik.snmp.upsTestResultsDetail), latest(kentik.snmp.lgpPwrBatteryLastCommissionTime), latest(kentik.snmp.upsAlarmsPresent), latest(kentik.snmp.upsBatteryVoltage), latest(kentik.snmp.lgpPwrBatteryTimeRemaining), latest(kentik.snmp.upsBypassFrequency), latest(kentik.snmp.lgpEnvTemperatureMeasurementDegF), latest(kentik.snmp.upsOutputVoltage), latest(kentik.snmp.upsOutputPower), latest(kentik.snmp.upsOutputPercentLoad), latest(kentik.snmp.upsInputCurrent), latest(kentik.snmp.upsInputFrequency), latest(kentik.snmp.upsBypassVoltage), latest(kentik.snmp.upsInputVoltage), latest(kentik.snmp.upsOutputCurrent), latest(kentik.snmp.lgpEnvTemperatureMeasurementDegC), latest(kentik.snmp.upsInputCurrent), latest(kentik.snmp.upsInputFrequency), latest(kentik.snmp.upsBypassVoltage), latest(kentik.snmp.upsInputVoltage), latest(kentik.snmp.upsOutputCurrent), latest(kentik.snmp.lgpEnvTemperatureMeasurementDegC), latest(kentik.snmp.lgpEnvTemperatureMeasurementDegF), latest(kentik.snmp.upsOutputVoltage), latest(kentik.snmp.upsOutputPower), latest(kentik.snmp.upsOutputPercentLoad), latest(kentik.snmp.upsInputFrequency), latest(kentik.snmp.Uptime), latest(kentik.snmp.upsOutputNumLines), latest(kentik.snmp.upsBatteryCurrent), latest(kentik.snmp.lgpPwrBlackOutCount), latest(kentik.snmp.upsInputNumLines) where provider='kentik-ups' FACET device_name since 5 minute ago LIMIT MAX

Expected Behavior

I would expect the built in Entity dashboard for UPS to be able to populate the Vertiv UPS data.

@lindhorstdfca lindhorstdfca added the bug Something isn't working label Feb 9, 2023
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