More natural texting experience

[beingkk]

Re whatsapp chatbots, we could look into creating a more natural 'back-and-forth' texting experience

One limitation, which is the same for the web app, is that for every new user message the bot looks up NHS information in the vector database - and bases the new response mostly on the newly retrieved information

However, in normal texting situation, you might want to go back on forth discussing the same piece of NHS information - so there should be some additional logic that figures out if the bot should retrieve new info or if the discussion is still about the previous topic.