From 0b7926c96b0d9efa790a2433a47c8aa659fffead Mon Sep 17 00:00:00 2001 From: Jessica Mitchell Date: Thu, 8 Aug 2024 09:59:43 +0200 Subject: [PATCH] update mailing list --- .../guidelines/mailing_list_guidelines.rst | 11 ++++++++--- 1 file changed, 8 insertions(+), 3 deletions(-) diff --git a/doc/htmldoc/developer_space/guidelines/mailing_list_guidelines.rst b/doc/htmldoc/developer_space/guidelines/mailing_list_guidelines.rst index afadaadff8..d499ba0c8f 100644 --- a/doc/htmldoc/developer_space/guidelines/mailing_list_guidelines.rst +++ b/doc/htmldoc/developer_space/guidelines/mailing_list_guidelines.rst @@ -8,10 +8,15 @@ Guidelines for contributing to the mailing list To ensure community members provide accurate and quick responses to questions on the mailing list, please follow the guidelines below: +#. Check the `Mailing List Archive `_ and `GitHub issues `_ to see if your + question has already been addressed. + + You can also look at our :ref:`troubleshooting page ` for installation issues. #. Write an informative subject to your email regarding your question or problem. -#. **DO NOT** copy and paste lengthy log or error output without context. +#. **DO NOT** copy and paste lengthy log or error output *without context*. Remember you are addressing human beings, and we do not have time to read through pages of logs, especially if we don't understand what you want. @@ -25,7 +30,7 @@ please follow the guidelines below: * the steps you took that lead to the problem. * the specific error messages you get. - * relevant system and version information (e.g., Ubuntu 18.04/ NEST 2.20 installed using Conda). + * relevant system and version information (e.g., Ubuntu 22.04/ NEST 3.5 installed using the Conda package). #. Keep topics separate. @@ -36,7 +41,7 @@ please follow the guidelines below: .. grid:: 2 .. grid-item-card:: |mailicon| Access the mailing list - :link-type: url + :link-type: url :link: https://www.nest-initiative.org/mailinglist/