diff --git a/perllib/FixMyStreet/Cobrand/Brent.pm b/perllib/FixMyStreet/Cobrand/Brent.pm
index 57cfe1319ca..5f9ef309367 100644
--- a/perllib/FixMyStreet/Cobrand/Brent.pm
+++ b/perllib/FixMyStreet/Cobrand/Brent.pm
@@ -1013,6 +1013,13 @@ sub waste_munge_report_data {
 
     my $address = $c->stash->{property}->{address};
     my $service = $c->stash->{services}{$id}{service_name};
+
+    my $cfg = $self->feature('echo');
+    my $service_id_missed = $cfg->{bulky_service_id_missed};
+    if (!$service && $id == $service_id_missed) {
+        $service = 'small items / clinical';
+    }
+
     $data->{title} = "Report missed $service";
     $data->{detail} = "$data->{title}\n\n$address";
     $c->set_param('service_id', $id);
diff --git a/t/app/controller/waste_brent_small_items.t b/t/app/controller/waste_brent_small_items.t
index eb6bd241e25..01c3ad4e5b8 100644
--- a/t/app/controller/waste_brent_small_items.t
+++ b/t/app/controller/waste_brent_small_items.t
@@ -470,6 +470,7 @@ FixMyStreet::override_config {
         my $report = FixMyStreet::DB->resultset("Problem")->search(undef, { order_by => { -desc => 'id' } })->first;
         is $report->category, 'Report missed collection';
         is $report->get_extra_field_value('service_id'), 787;
+        is $report->title, 'Report missed small items / clinical';
 
         $echo->mock( 'GetEventsForObject', sub { [ {
             EventTypeId => 2964,