LICENSE

Copyright 2012 Zendesk

Licensed under the Apache License, Version 2.0 (the "License");
you may not use this file except in compliance with the License.
You may obtain a copy of the License at

   http://www.apache.org/licenses/LICENSE-2.0

Unless required by applicable law or agreed to in writing, software
distributed under the License is distributed on an "AS IS" BASIS,
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and
limitations under the License.

ADDITIONAL TERMS AND CONDITIONS

Capitalized terms used herein have the meaning set forth in the 
Zendesk, Inc. (“Zendesk”) Terms of Service (available at www.zendesk.com/company/terms) 
(the “Terms”). The software made available herein constitutes the source code for a 
Zendesk Application (“Application Software”) which may be implemented to 
enable features or functionality to be utilized in connection with a subscription 
to the Service.  Notwithstanding anything to the contrary set forth in the Terms 
or any other agreement by and between you and Zendesk, Application Software is 
provided “AS IS” and on an “AS AVAILABLE” basis, and that Zendesk makes no warranty 
as to the Application Software.  ZENDESK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, 
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, 
FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AND THOSE ARISING FROM A COURSE 
OF DEALING OR USAGE OF TRADE RELATED TO THE APPLICATION SOFTWARE, ITS USE OR ANY INABILITY 
TO USE IT OR THE RESULTS OF ITS USE.  

Zendesk makes Zendesk Applications available for use through the user interface of 
the Service in the manner described (for each Zendesk Application) at www.zendesk.com/apps 
(“Service Implementation”).  Use of Application Software, other than in connection with a 
Service Implementation is subject to the following risks and conditions:  (i) the Application 
Software may contain errors, design flaws or other problems; and (ii)  use of the Application
Software may result in unexpected results, loss of data, project delays or other unpredictable 
damage or loss.  Zendesk only supports the Application Software currently available and installed
through the Service Implementation.  By utilizing Application Software other than in connection
with the Service Implementation, you are agreeing that Zendesk shall have no obligation to 
correct any bugs, defects or errors in the Application Software you have utilized or 
otherwise to support or maintain the Application Software you have utilized.

If you elect to utilize any Application Software other than through a Service Implementation,
you are agreeing to release Zendesk from any claim with regard to the Application Software,
its operation, availability or its failure to operate or be available.  
Without limiting the generality of the foregoing, You acknowledge and agree that neither the use, 
availability nor operation of any Application Software shall be subject to any service level 
commitment applicable to the Service.