Ubuntu 24.04 Randomly Freezes on WSL2

[ahasasjeb]

Windows Version

10.0.26100.2161

WSL Version

2.3.24.0

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

No response

Distro Version

Ubuntu 24.04

Other Software

I am experiencing random freezes while running Ubuntu 24.04 on WSL2. During these freezes, the terminal becomes unresponsive, and I cannot close the command window or end the process through Task Manager. The only solution is to restart my computer.

Repro Steps

Observe the system randomly freezing without any apparent trigger.

Expected Behavior

Ubuntu should operate smoothly without freezing or becoming unresponsive.

Actual Behavior

The terminal does not return anything when any command is entered, and I am unable to end the process.

Diagnostic Logs

WslLogs-2024-10-26_10-02-14.zip

[github-actions]

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The script will output the path of the log file once done.

If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Open similar issues:

• Windows Freezes When WSL 2 Running (#10328), similarity score: 0.84
• WSL Freezes Randomly (#10378), similarity score: 0.83
• WSL2 freezes with high CPU usage on arm64 (#9135), similarity score: 0.78

Closed similar issues:

• WSL consistently freezing after 2 to 24 hours of GPU rendering (#10155), similarity score: 0.78
• WSL freezes intermittently when using its file system via Windows Explorer (#8218), similarity score: 0.77

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

[ahasasjeb]

/question

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'. Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Open similar issues:

• Windows Freezes When WSL 2 Running (#10328), similarity score: 0.84
• WSL Freezes Randomly (#10378), similarity score: 0.83
• WSL2 freezes with high CPU usage on arm64 (#9135), similarity score: 0.78

Closed similar issues:

• WSL consistently freezing after 2 to 24 hours of GPU rendering (#10155), similarity score: 0.78
• WSL freezes intermittently when using its file system via Windows Explorer (#8218), similarity score: 0.77

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

/question

[github-actions]

Diagnostic information

Found '/question', adding tag 'question'

[github-actions]

The log file doesn't contain any WSL traces. Please make sure that you reproduced the issue while the log collection was running.

Diagnostic information

Issue was edited and new log file was found: https://github.com/user-attachments/files/17528630/WslLogs-2024-10-26_10-02-14.zip
.wslconfig found
Detected appx version: 2.3.24.0
Found no WSL traces in the logs

[microsoft-github-policy-service]

This issue has been automatically closed since it has not had any author activity for the past 7 days. If you're still experiencing this issue please re-file it as a new issue.

Thank you!