open wsl app issue

[doblem2000]

Windows Version

Microsoft Windows [Versione 10.0.22631.4112]

WSL Version

2.2.4.0

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

5.15.153.1-2

Distro Version

22.04

Other Software

No response

Repro Steps

open wsl app

Expected Behavior

open wsl app

Actual Behavior

The feature you are tryng to use is on network resource that is unavailable
Click ok to try again, or enter an alternative path to a folder containing the installation packages 'wsl.msi' in the box below.

Diagnostic Logs

No response

[github-actions]

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The script will output the path of the log file once done.

If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Open similar issues:

• The network location cannot be reached. For more information....(WSL2 - Ubuntu 20.04) (#10218), similarity score: 0.74

Closed similar issues:

• Cannot install WSL (#8054), similarity score: 0.74
• wsl cannot be installed (#11279), similarity score: 0.74
• Wsl/0x80070020 (#9802), similarity score: 0.74
• Getting issue while installing wsl (#9476), similarity score: 0.74

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

[github-actions]

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The script will output the path of the log file once done.

If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Closed similar issues:

• Wsl/0x80070020 (#9802), similarity score: 0.72
• Can't find specified path after windows update (#9539), similarity score: 0.72
• Unable to get WSL Working (#11275), similarity score: 0.71
• 12007 File system error when starting debian or ubuntu (#7863), similarity score: 0.70

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

[doblem2000]

WslLogs-2024-08-29_11-31-28.zip

[github-actions]

Diagnostic information

Appx package is not installed

[doblem2000]

documentation link on how to install Appx package ?

[OneBlue]

@doblem2000: Does manually installing the latest MSI solve the issue ?

[doblem2000]

@OneBlue No, it does not solve the issue.

[OneBlue]

@doblem2000. Interesting. What's the output of dir /s/b "C:\Program Files\WSL" in cmd ?

[microsoft-github-policy-service]

This issue has been automatically closed since it has not had any author activity for the past 7 days. If you're still experiencing this issue please re-file it as a new issue.

Thank you!