An error occurred during installation. Distribution Name: 'Ubuntu' Error Code: 0x8007041d

[CrazyCancer]

Windows Version

Microsoft Windows [Version 10.0.22621.3958]

WSL Version

0.0.0.0

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

No response

Distro Version

No response

Other Software

No response

Repro Steps

Expected Behavior

Actual Behavior

Diagnostic Logs

No response

Tasks

Preview Give feedback

No tasks being tracked yet.

[github-actions]

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The script will output the path of the log file once done.

If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Open similar issues:

• WslRegisterDistribution failed with error: 0x80070490 Error: 0x80070490 Element not found (#7946), similarity score: 0.80

Closed similar issues:

• [Ubuntu 18.04 LTS] Error Code: 0x80070520 (#11425), similarity score: 0.86
• Error code: Wsl/InstallDistro/0x80010002 when installing wsl (#11365), similarity score: 0.82
• wsl --install -d ubuntu Error Code: 0x80070520 (#10352), similarity score: 0.82
• Wsl Ubuntu installing failed with error (#9003), similarity score: 0.81

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

[CrazyCancer]

WslLogs-2024-08-16_21-54-51.zip

[github-actions]

The log file doesn't contain any WSL traces. Please make sure that you reproduced the issue while the log collection was running.

Diagnostic information

Appx package is not installed
Found no WSL traces in the logs

[CrazyCancer]

WslLogs-2024-08-16_22-17-20.zip

[github-actions]

The log file doesn't contain any WSL traces. Please make sure that you reproduced the issue while the log collection was running.

Diagnostic information

Appx package is not installed
Found no WSL traces in the logs

[CrazyCancer]

[OneBlue]

/logs

[microsoft-github-policy-service]

Hello! Could you please provide more logs to help us better diagnose your issue?

To collect WSL logs, download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging

If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue.

Thank you!

[microsoft-github-policy-service]

This issue has been automatically closed since it has not had any author activity for the past 7 days. If you're still experiencing this issue please re-file it as a new issue.

Thank you!