The installation process for distribution 'Ubuntu' failed with exit code: 1. Error code: Wsl/InstallDistro/WSL_E_INSTALL_PROCESS_FAILED

[markmungaidrezz]

Windows Version

microsoft windows 11 version 10.0.26120.1340

WSL Version

WSL version: 2.2.4.0

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

Kernel version: 5.15.153.1-2

Distro Version

No response

Other Software

No response

Repro Steps

Expected Behavior

i was expecting ubuntu to install but it did not

Actual Behavior

it is not installing its telling me
PS C:\WINDOWS\system32> wsl --install
Installing: Ubuntu
Ubuntu has been installed.
Launching Ubuntu...
Installing, this may take a few minutes...
WslRegisterDistribution failed with error: 0x80370102
Please enable the Virtual Machine Platform Windows feature and ensure virtualization is enabled in the BIOS.
For information please visit https://aka.ms/enablevirtualization
Press any key to continue...
The installation process for distribution 'Ubuntu' failed with exit code: 1.
Error code: Wsl/InstallDistro/WSL_E_INSTALL_PROCESS_FAILED

Diagnostic Logs

No response

[markmungaidrezz]

help me with issue

[github-actions]

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The script will output the path of the log file once done.

If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here

Once completed please upload the output files to this Github issue.

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View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Open similar issues:

• WslRegisterDistribution failed with error: 0x80370102 (#9656), similarity score: 0.84

Closed similar issues:

• WSL2 and Windows 11 Home (WslRegisterDistribution failed with error: 0x80370102) (#8649), similarity score: 0.86
• WSL --install Ubuntu-20.04 fails in Windows 11 updated system. (#7537), similarity score: 0.83
• Error 0x80370102 (#8362), similarity score: 0.82
• WslRegisterDistribution failed with error: 0x80370114 (#10318), similarity score: 0.82

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This issue has been automatically closed since it has not had any author activity for the past 7 days. If you're still experiencing this issue please re-file it as a new issue.

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