Problems restarting after installing WSL error: 0x8004032d (null)

[khalifaa55]

Windows Version

Microsoft Windows [Version 10.0.22631.3296]

WSL Version

2.1.5.0

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

No response

Distro Version

Ubuntu 20.04.3

Other Software

No response

Repro Steps

open Ubuntu 22.04.3

Expected Behavior

Actual Behavior

have a laptop and I'm trying to enable WSL on it for development purposes. I installed Ubuntu and it returns the following error:

Installing, this may take a few minutes... WslRegisterDistribution failed with error: 0x8004032d Error: 0x8004032d (null) Press any key to continue...

I searched the internet and saw that the problem must be because I don't have WSL active on Windows. I tried to activate it through "Windows Features", and after the "installation finished", I was asked to restart the computer. During the restart, the error messages appeared:

Feature customization for you. Update 96% complete. Keep the computer turned on.

Followed by the message:

Unable to complete resources. No need to worry: we are undoing the changes. Keep the computer turned on

And after a few seconds, the message appeared:

Something didn't go as planned. No need to worry: we are undoing the changes. Keep the computer turned on.

After the reset was complete, I tried to reopen Ubuntu WSL and received the same error. I went to check Windows Features and saw that WSL was still disabled. I repeated the same process several times, getting the same errors. I tried installing and activating WSL via command prompt as well, and got the same errors.

Diagnostic Logs

WslLogs-2024-04-06_03-06-58.zip

[github-actions]

The log file doesn't contain any WSL traces. Please make sure that you reproduced the issue while the log collection was running.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Closed similar issues:

• WlsRegisterDistribution failed with error 0x803370114 (#11217), similarity score: 0.82
• WslRegisterDistribution failed with error: 0x8007000d, no insider version installed (#10513), similarity score: 0.82
• WslRegisterDistribution failed with error: 0x80070057 (#11284), similarity score: 0.81
• WslRegisterDistribution failed with error: 0x80070002 (#10660), similarity score: 0.81
• WslRegisterDistribution failed with error: 0x80070424 (#8446), similarity score: 0.81

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Diagnostic information

Detected appx version: 2.1.5.0
Found no WSL traces in the logs

[khalifaa55]

WslLogs-2024-04-06_03-49-22.zip

[github-actions]

Diagnostic information

Detected appx version: 2.1.5.0

[benhillis]

Could you try enabling the virtual machine platform optional component?

[khalifaa55]

Whenever i do that it needs the laptop to reboot to add that feature. During the restart, the error messages appeared:

Feature customization for you. Update 96% complete. Keep the computer turned on.

Followed by the message:

Unable to complete resources. No need to worry: we are undoing the changes. Keep the computer turned on

And after a few seconds, the message appeared:

Something didn't go as planned. No need to worry: we are undoing the changes. Keep the computer turned on.

After the reset was complete, I tried to reopen Ubuntu WSL and received the same error. I went to check Windows Features and saw that WSL was still disabled

[OneBlue]

Thank you @khalifaa55. This error is unfortunately for WSL since WSL requires virtual machine platform.

Sadly we don't have deep knowledge on how to root cause optional component issues but I'll recommend:

• Running sfc /scannow as administrator
• Running chkdsk /f as administrator
• Making sure that you have free disk space for the new feature

And try again. If that still doesn't work the only option that would be unfortunately be to re-install Windows.

Closing since the issue is external to WSL.

[maomaozhe]

啊啊，我也遇到了相同的问题，请问解决了吗？然后用wsl --list --verbose显示没有下载发行版本（我下载了），（启用计算机功能）里面的（xxx子系统）像楼主说的一样反复96%，在重启时出问题...