Error while "Join audio as a listener" #29

06dilipg · 2021-06-23T14:02:51Z

Hi,

Setup of bigbluebutton and bigbluebot is done and while performing testing, i'm facing issue as mentioned below. Please have a look.

Bigbluebutton version used: 2.3
bigbluebot version used: 2.0

Join via video and chat are working as expected.
But "Join audio as a listener" snippet is not working as expected after running run.js file.

run.js file:
const bigbluebot = require('bigbluebot'); const actions = async page => { await bigbluebot.audio.modal.listen(page); }; bigbluebot.run(actions);

For your referrence, error screenshot is attached below:

Awaiting for the response.
Thanks

The text was updated successfully, but these errors were encountered:

pedrobmarin · 2021-06-23T14:14:16Z

Hi @06dilipg ,

Did you set your configuration to version 2.3?

bigbluebot/config/config.json

Line 4 in 0e27c5e

"version": "2.2",

06dilipg · 2021-06-23T16:55:39Z

Hi @06dilipg ,

Did you set your configuration to version 2.3?

bigbluebot/config/config.json

Line 4 in 0e27c5e

"version": "2.2",

Hi @pedrobmarin,
The version was not present at bigbluebot/config/config.json.
I've updated the version and re-run the run.js, but the above-mentioned error is not resolved.

Thanks

pedrobmarin · 2021-06-23T18:41:04Z

Maybe it's a locale mismatch issue. Could you confirm your bot is accessing a bigbluebutton room with english default locale? You can set browser's headless mode to false to make it easier to check on that

bigbluebot/config/config.json

Line 34 in 0e27c5e

"headless": true,

06dilipg · 2021-06-24T03:47:13Z

Maybe it's a locale mismatch issue. Could you confirm your bot is accessing a bigbluebutton room with english default locale? You can set browser's headless mode to false to make it easier to check on that

bigbluebot/config/config.json

Line 34 in 0e27c5e

"headless": true,

Yes, bigbluebutton room is using english as default locale.
Post that, i'm able to "join via video and chat" and perform testing.
But "Join audio as a listener" snippet is not working as expected after running run.js file.

pedrobmarin · 2021-06-24T16:37:23Z

Hi @06dilipg

I just made a quick test using v2.0.0 against a bigbluebutton development server and had no problem on joining the listen only audio. So, unless you manage to provide more details over your problem (bot's/media server debug logs) there's no much I can do to help.

06dilipg · 2021-06-25T15:09:23Z

Hi @pedrobmarin,

Please find below additional information:

after running run.js below are the logs from begining with debug mode enabled:

ubuntu@ip-0-0-0-0:~/bigbluebot$ node run.js
INFO 2021-06-25T15:00:25.095Z Bots: 2
INFO 2021-06-25T15:00:25.168Z Life: 60 seconds
INFO 2021-06-25T15:00:25.168Z Creating meeting
INFO 2021-06-25T15:00:25.874Z Fetching en locale
DEBUG 2021-06-25T15:00:25.892Z Fetching en fallback locale
DEBUG 2021-06-25T15:00:25.977Z Fetching en normalized locale
DEBUG 2021-06-25T15:00:25.987Z Opening browser
INFO 2021-06-25T15:00:59.677Z Zane Thompson: join https://example.com at Demo Room
INFO 2021-06-25T15:00:59.688Z Roberta Heller: join https://example.com at Demo Room
DEBUG 2021-06-25T15:01:56.070Z Roberta Heller: notice [aria-label^="Options"]
DEBUG 2021-06-25T15:01:56.272Z Zane Thompson: notice [aria-label^="Options"]
DEBUG 2021-06-25T15:02:08.983Z Roberta Heller: [aria-label^="Join audio modal"] is visible
DEBUG 2021-06-25T15:02:08.983Z Roberta Heller: skip audio join
INFO 2021-06-25T15:02:08.983Z Roberta Heller: perform audio modal listen
DEBUG 2021-06-25T15:02:08.984Z Roberta Heller: click [aria-label^="Listen only"]
WARN 2021-06-25T15:02:27.371Z Roberta Heller: [aria-label^="Leave audio"] is not visible
FAIL 2021-06-25T15:02:27.371Z Roberta Heller: audio modal listen
ERROR 2021-06-25T15:02:56.273Z { TimeoutError: waiting for selector [aria-label^="Options"] failed: timeout 60000ms exceeded
at new WaitTask (/home/ubuntu/bigbluebot/node_modules/puppeteer/lib/cjs/puppeteer/common/DOMWorld.js:509:34)
at DOMWorld.waitForSelectorInPage (/home/ubuntu/bigbluebot/node_modules/puppeteer/lib/cjs/puppeteer/common/DOMWorld.js:420:26)
at Object.internalHandler.waitFor (/home/ubuntu/bigbluebot/node_modules/puppeteer/lib/cjs/puppeteer/common/QueryHandler.js:31:77)
at DOMWorld.waitForSelector (/home/ubuntu/bigbluebot/node_modules/puppeteer/lib/cjs/puppeteer/common/DOMWorld.js:313:29)
at Frame.waitForSelector (/home/ubuntu/bigbluebot/node_modules/puppeteer/lib/cjs/puppeteer/common/FrameManager.js:841:51)
at Page.waitForSelector (/home/ubuntu/bigbluebot/node_modules/puppeteer/lib/cjs/puppeteer/common/Page.js:1280:33)
at Object.join (/home/ubuntu/bigbluebot/lib/util.js:57:16)
at process._tickCallback (internal/process/next_tick.js:68:7) name: 'TimeoutError' }
INFO 2021-06-25T15:03:27.374Z Roberta Heller: leaving

Thanks

pedrobmarin · 2021-06-26T12:54:50Z

Hi @06dilipg , thanks for the logs.

Looks like one of your bots could not join the session:

INFO 2021-06-25T15:00:59.677Z Zane Thompson: join https://example.com at Demo Room
DEBUG 2021-06-25T15:01:56.272Z Zane Thompson: notice [aria-label^="Options"]

and 60 seconds after that it timed out

ERROR 2021-06-25T15:02:56.273Z { TimeoutError: waiting for selector [aria-label^="Options"] failed: timeout 60000ms exceeded

I would expect both bots to have the same problem if this was a bot issue. Did you notice that while testing out of browser headless mode?

06dilipg · 2021-06-26T14:53:27Z

Hi @06dilipg , thanks for the logs.

Looks like one of your bots could not join the session:
INFO 2021-06-25T15:00:59.677Z Zane Thompson: join https://example.com at Demo Room
DEBUG 2021-06-25T15:01:56.272Z Zane Thompson: notice [aria-label^="Options"]
and 60 seconds after that it timed out
ERROR 2021-06-25T15:02:56.273Z { TimeoutError: waiting for selector [aria-label^="Options"] failed: timeout 60000ms exceeded
I would expect both bots to have the same problem if this was a bot issue. Did you notice that while testing out of browser headless mode?

Hi @pedrobmarin,

Observation while testing out in browser using headless mode:

Zane Thompson: bot, joined the meeting with audio mode.
Roberta Heller: bot, couldn't join with above log errors and In browser, "Unauthorized. session timeout, 401" error was shown.

FYI:

headless is set to false
time is increased to 120000 and testing. error remains same.

Thanks for looking at the issue at earliest.
Appriciate the efforts.

pedrobmarin · 2021-06-26T16:35:49Z

Hi @06dilipg

This 401 message you got might be related with something that is going wrong at your BigBlueButton deploy or even a problem regarding BigBlueButton itself. Do you face similar problems while joining a large number of regular users in a small time interval?

Can you reproduce this problem increasing bot's wait time?

bigbluebot/.env.template

Lines 22 to 23 in 744ee63

    
           # <number> Time between bots to join (ms). Defaults to 2000. 
        
           # BIGBLUEBOT_WAIT=

06dilipg · 2021-06-30T02:51:33Z

Hi @06dilipg

This 401 message you got might be related with something that is going wrong at your BigBlueButton deploy or even a problem regarding BigBlueButton itself. Do you face similar problems while joining a large number of regular users in a small time interval?

Can you reproduce this problem increasing bot's wait time?

bigbluebot/.env.template

Lines 22 to 23 in 744ee63

# <number> Time between bots to join (ms). Defaults to 2000.

# BIGBLUEBOT_WAIT=

Problem can be reproduced by increasing bot's wait time, BIGBLUEBOT_WAIT= 5000.

I believe, BigBlueButton deployment is configured in right way because we're able to use BigBlueButton as expected. So it might not be an issue from BigBlueButton deployment

When BIGBLUEBOT_BOTS=10, 6 are able to join and rest 4 bots are failing with below error:

ERROR   2021-06-30T02:44:24.634Z { TimeoutError: waiting for selector `[aria-label^="Options"]` failed: timeout 120000ms exceeded
    at new WaitTask (/home/ubuntu/bigbluebot/node_modules/puppeteer/lib/cjs/puppeteer/common/DOMWorld.js:509:34)
    at DOMWorld.waitForSelectorInPage (/home/ubuntu/bigbluebot/node_modules/puppeteer/lib/cjs/puppeteer/common/DOMWorld.js:420:26)
    at Object.internalHandler.waitFor (/home/ubuntu/bigbluebot/node_modules/puppeteer/lib/cjs/puppeteer/common/QueryHandler.js:31:77)
    at DOMWorld.waitForSelector (/home/ubuntu/bigbluebot/node_modules/puppeteer/lib/cjs/puppeteer/common/DOMWorld.js:313:29)
    at Frame.waitForSelector (/home/ubuntu/bigbluebot/node_modules/puppeteer/lib/cjs/puppeteer/common/FrameManager.js:841:51)
    at Page.waitForSelector (/home/ubuntu/bigbluebot/node_modules/puppeteer/lib/cjs/puppeteer/common/Page.js:1280:33)
    at Object.join (/home/ubuntu/bigbluebot/lib/util.js:57:16)
    at process._tickCallback (internal/process/next_tick.js:68:7) name: 'TimeoutError' }

Same issue is faced when joining a large number of regular users in a small time interval.

Thanks

pedrobmarin · 2021-06-30T13:09:49Z

Hmmm, another guess would be high CPU consumption at the machine that is triggering the bots (although 6 bots seems a really low number). Maybe that's the bottleneck you are facing.

When we run our load tests we have to place sets of bots in multiple machines (normally big ones).

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

Error while "Join audio as a listener" #29

Error while "Join audio as a listener" #29

06dilipg commented Jun 23, 2021 •

edited

Loading

pedrobmarin commented Jun 23, 2021

06dilipg commented Jun 23, 2021

pedrobmarin commented Jun 23, 2021

06dilipg commented Jun 24, 2021

pedrobmarin commented Jun 24, 2021

06dilipg commented Jun 25, 2021

pedrobmarin commented Jun 26, 2021

06dilipg commented Jun 26, 2021

pedrobmarin commented Jun 26, 2021

06dilipg commented Jun 30, 2021

pedrobmarin commented Jun 30, 2021

Error while "Join audio as a listener" #29

Error while "Join audio as a listener" #29

Comments

06dilipg commented Jun 23, 2021 • edited Loading

pedrobmarin commented Jun 23, 2021

06dilipg commented Jun 23, 2021

pedrobmarin commented Jun 23, 2021

06dilipg commented Jun 24, 2021

pedrobmarin commented Jun 24, 2021

06dilipg commented Jun 25, 2021

pedrobmarin commented Jun 26, 2021

06dilipg commented Jun 26, 2021

pedrobmarin commented Jun 26, 2021

06dilipg commented Jun 30, 2021

pedrobmarin commented Jun 30, 2021

06dilipg commented Jun 23, 2021 •

edited

Loading