Battery symbol disappears after a while

[munzelthecat]

Expected behaviour

Actual behaviour

On my Notebook, after a while the battery symbol in the bar disappears. a restart of mate-power-manager in the terminal is not possible.

Steps to reproduce the behaviour

Work with the notebook and wait.

MATE general version

Mate 1.26.2

Package version

mate-power-manager 1.26.1+mint1

Linux Distribution

Linux Mint 22 Mate

Link to bugreport of your Distribution (requirement)

https://termbin.com/xobh

[lukefromdc]

If you open mate-system-monitor and go to the "processes" tab, you can see if mate-system-monitor is still running or not. If mte-power-manager does not show up in this list of processes, it has crashed, or maybe frozen.

Try running killall -9 mate-power-manager first, then mate-power-manager and if this does not bring back the battery icon, please post whatever text you get in the terminal window from the second command

[munzelthecat]

Hello,

here are the messages after mate-power-manager

(mate-power-manager:3469): PowerManager-WARNING **: 18:23:52.231: Failed to get session for pid 3469: The name org.freedesktop.ConsoleKit was not provided by any .service files

(mate-power-manager:3469): PowerManager-WARNING **: 18:23:52.236: could not map keysym 1008ffa8 to keycode

[lukefromdc]

Neither of those should cause a delayed crash. Does it keep running in terminal, or does it exit?

[munzelthecat]

As long as the terminal remains open, the battery symbol will be visible. If the terminal is closed, it disappears.

[munzelthecat]

It seems to be a problem where the hardware (of the battery?) could play a role, or there are two problems.

I noticed today that the battery symbol did not disappear, but the charge level did not change for a long time and the battery LED on the notebook began to flash (which remains so even after a shutdown). Also acpi -V showed the wrong charge level.
With
killall -9 mate-power-manager I ended the battery display and then ran
mate-power-manager. The error message then also appeared.

~$ mate-power-manager

(mate-power-manager:5036): PowerManager-WARNING **: 20:20:53.960: Failed to get session for pid 5036: The name org.freedesktop.ConsoleKit was not provided by any .service files

(mate-power-manager:5036): PowerManager-WARNING **: 20:20:53.965: could not map keysym 1008ffa8 to keycode

[lukefromdc]

Wen running mate-power-manager from terminal, for the icon to disappear when the terminal i closed is the expected behavior, as closing the terminal also closes processes started from it that are holding the prompt.

If you run mate-power-manager & that will send the process to the background and let you keep the icon showing. If it disappears after a while again, restarted without the & keep the terminal window open, and post whatever text shows up when the icon disappears

[lukefromdc]

If this is being caused by a hardware issue, that could mean nobody without the same hardware problem can duplicate it. Seems to me there is almost always something on a laptop whose makers only support Windows that doesn't work right or doesn't work at all in Linux. I've had two HP laptops in a row where the touchpad isn't detected at all so a separate mouse is required.

[munzelthecat]

Maybe it is a hardware issue. With dmesg I could find this:

[ 1335.708554] mate-power-mana[2014]: segfault at 7265706c7a ip 0000785dcb3cacd8 sp 00007ffd331ceb88 error 4 in libgobject-2.0.so.0.8000.0[785dcb39d000+37000] likely on CPU 1 (core 0, socket 0)
[ 1335.708573] Code: 8d 15 8c 54 02 00 48 c1 e9 02 4c 8b 0c ca 4d 85 c9 74 07 41 f6 41 16 20 75 36 48 8b 38 48 81 ff fc 03 00 00 76 3c 48 83 e7 fc <f6> 47 16 10 74 05 4d 85 c9 75 4d 31 c0 c3 66 2e 0f 1f 84 00 00 00

[munzelthecat]

I would like to add something else. I now have the third battery in my notebook and it seems to be working smoothly with this one. Thank you very much for your thoughts.

Best regards
Munzelthecat

[bet5y]

crash.tar.gz

This has just happened to me - one minute the battery symbol was there, the next it had gone. Hopefully the following and the attached will be of assistance.

https://termbin.com/euey

It is a regular occurrence on my laptop.

https://termbin.com/9b9s

Addendum. It has happened again. I installed the 'Brightness Applet' to the panel following the error. It previously worked, now it shows the message 'Cannot connect to the mate-power-manager' when the mouse is hovered over it. Also, my laptop was plugged in when the failure occurred. I have set my laptop to display the LED keyboard lights whilst it is plugged in, and turn them off when it is not plugged in. The lights stayed on when I unplugged the laptop.

[code] System: Kernel: 6.8.0-47-generic arch: x86_64 bits: 64 compiler: gcc v: 13.2.0 clocksource: tsc Desktop: MATE v: 1.26.2 wm: marco v: 1.26.2 with: mate-panel,plank tools: mate-screensaver dm: LightDM v: 1.30.0 Distro: Linux Mint 22 Wilma base: Ubuntu 24.04 noble Machine: Type: Laptop System: ASUSTeK product: VivoBook_ASUSLaptop X513UA_M513UA v: 1.0 serial: <superuser required> Mobo: ASUSTeK model: X513UA v: 1.0 serial: <superuser required> uuid: <superuser required> UEFI: American Megatrends LLC. v: X513UA.312 date: 04/26/2022 Battery: ID-1: BAT0 charge: 21.6 Wh (71.1%) condition: 30.4/42.1 Wh (72.3%) power: 22.5 W volts: 11.8 min: 11.8 model: ASUSTeK ASUS Battery type: Li-ion serial: N/A status: charging cycles: 876 CPU: Info: 6-core model: AMD Ryzen 5 5500U with Radeon Graphics bits: 64 type: MT MCP smt: enabled arch: Zen 2 rev: 1 cache: L1: 384 KiB L2: 3 MiB L3: 8 MiB Speed (MHz): avg: 1812 high: 4043 min/max: 400/4056 cores: 1: 1842 2: 1797 3: 1797 4: 1796 5: 400 6: 4043 7: 1394 8: 2587 9: 3903 10: 400 11: 1396 12: 400 bogomips: 50307 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm Graphics: Device-1: AMD Lucienne vendor: ASUSTeK driver: amdgpu v: kernel arch: GCN-5 pcie: speed: 8 GT/s lanes: 16 ports: active: eDP-1 empty: HDMI-A-1 bus-ID: 03:00.0 chip-ID: 1002:164c class-ID: 0300 temp: 45.0 C Device-2: Quanta USB2.0 HD UVC WebCam driver: uvcvideo type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 bus-ID: 3-3:3 chip-ID: 0408:30d4 class-ID: 0e02 serial: <filter> Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 compositors: 1: Compton v: 1 2: marco v: 1.26.2 driver: X: loaded: amdgpu unloaded: fbdev,modesetting,vesa dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1 Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93") Monitor-1: eDP-1 mapped: eDP model: Samsung 0x4161 res: 1920x1080 hz: 60 dpi: 142 size: 344x194mm (13.54x7.64") diag: 395mm (15.5") modes: max: 1920x1080 min: 640x480 API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi device: 1 drv: swrast surfaceless: drv: radeonsi x11: drv: radeonsi inactive: gbm,wayland API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.0.9-0ubuntu0.2 glx-v: 1.4 direct-render: yes renderer: AMD Radeon Graphics (radeonsi renoir LLVM 17.0.6 DRM 3.57 6.8.0-47-generic) device-ID: 1002:164c Audio: Device-1: AMD Renoir Radeon High Definition Audio driver: snd_hda_intel v: kernel pcie: speed: 8 GT/s lanes: 16 bus-ID: 03:00.1 chip-ID: 1002:1637 class-ID: 0403 Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: ASUSTeK driver: N/A pcie: speed: 8 GT/s lanes: 16 bus-ID: 03:00.5 chip-ID: 1022:15e2 class-ID: 0480 Device-3: AMD Family 17h/19h HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel pcie: speed: 8 GT/s lanes: 16 bus-ID: 03:00.6 chip-ID: 1022:15e3 class-ID: 0403 API: ALSA v: k6.8.0-47-generic status: kernel-api Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin Network: Device-1: Intel Wi-Fi 6E AX210/AX1675 2x2 [Typhoon Peak] driver: iwlwifi v: kernel pcie: speed: 5 GT/s lanes: 1 bus-ID: 01:00.0 chip-ID: 8086:2725 class-ID: 0280 IF: wlp1s0 state: up mac: <filter> Bluetooth: Device-1: Realtek Bluetooth Radio driver: btusb v: 0.8 type: USB rev: 1.1 speed: 12 Mb/s lanes: 1 bus-ID: 1-4:3 chip-ID: 0bda:8771 class-ID: e001 serial: <filter> Report: hciconfig ID: hci1 rfk-id: 5 state: up address: <filter> bt-v: 5.1 lmp-v: 10 sub-v: d922 hci-v: 10 rev: dfc6 class-ID: 6c010c Device-2: Intel AX210 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 bus-ID: 3-2:2 chip-ID: 8087:0032 class-ID: e001 Report: ID: hci0 rfk-id: 3 state: up address: <filter> bt-v: 5.3 lmp-v: 12 sub-v: 363c hci-v: 12 rev: 363c class-ID: 6c010c Drives: Local Storage: total: 476.94 GiB used: 11.01 GiB (2.3%) ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLQ512HALU-00000 size: 476.94 GiB speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: FXV7101Q temp: 30.9 C scheme: GPT Partition: ID-1: / size: 109.45 GiB used: 1.19 GiB (1.1%) fs: ext4 dev: /dev/nvme0n1p3 ID-2: /boot/efi size: 487 MiB used: 6.1 MiB (1.3%) fs: vfat dev: /dev/nvme0n1p2 ID-3: /home size: 212.43 GiB used: 2.87 GiB (1.4%) fs: ext4 dev: /dev/nvme0n1p6 ID-4: /usr size: 136.45 GiB used: 6.95 GiB (5.1%) fs: ext4 dev: /dev/nvme0n1p5 Swap: ID-1: swap-1 type: partition size: 7.63 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/nvme0n1p4 USB: Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 chip-ID: 1d6b:0002 class-ID: 0900 Device-1: 1-3:2 info: USB Optical Mouse type: mouse driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 100mA chip-ID: 30fa:0400 class-ID: 0301 Device-2: 1-4:3 info: Realtek Bluetooth Radio type: bluetooth driver: btusb interfaces: 2 rev: 1.1 speed: 12 Mb/s lanes: 1 power: 500mA chip-ID: 0bda:8771 class-ID: e001 serial: <filter> Hub-2: 2-0:1 info: super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003 class-ID: 0900 Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 chip-ID: 1d6b:0002 class-ID: 0900 Device-1: 3-2:2 info: Intel AX210 Bluetooth type: bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 8087:0032 class-ID: e001 Device-2: 3-3:3 info: Quanta USB2.0 HD UVC WebCam type: video driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA chip-ID: 0408:30d4 class-ID: 0e02 serial: <filter> Hub-4: 4-0:1 info: super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003 class-ID: 0900 Sensors: System Temperatures: cpu: 53.1 C mobo: N/A gpu: amdgpu temp: 47.0 C Fan Speeds (rpm): cpu: 2300 Repos: Packages: pm: dpkg pkgs: 2016 No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb https: //www.mirrorservice.org/sites/packages.linuxmint.com/packages wilma main upstream import backport 2: deb http: //archive.ubuntu.com/ubuntu noble main restricted universe multiverse 3: deb http: //archive.ubuntu.com/ubuntu noble-updates main restricted universe multiverse 4: deb http: //archive.ubuntu.com/ubuntu noble-backports main restricted universe multiverse 5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse Info: Memory: total: 8 GiB note: est. available: 7.15 GiB used: 2.6 GiB (36.4%) Processes: 396 Power: uptime: 40m states: freeze,mem,disk suspend: deep wakeups: 1 hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical Compilers: gcc: 13.2.0 Client: Unknown python3.12 client inxi: 3.3.34 [/code]

[bet5y]

Another crash:

https://termbin.com/3lr6

I ran the following as mentioned above after the above crash:

`colin@ASUS-LM22-Mate:$ mate-power-manager &
[1] 8264
colin@ASUS-LM22-Mate:$
(mate-power-manager:8264): PowerManager-WARNING **: 00:21:31.395: Failed to get session for pid 8264: The name org.freedesktop.ConsoleKit was not provided by any .service files

(mate-power-manager:8264): PowerManager-WARNING **: 00:21:31.401: could not map keysym 1008ffa8 to keycode
`
I also ran the following:

`colin@ASUS-LM22-Mate:$ killall -9 mate-power-manager
colin@ASUS-LM22-Mate:$ mate-power-manager

(mate-power-manager:8406): PowerManager-WARNING **: 00:23:26.162: Failed to get session for pid 8406: The name org.freedesktop.ConsoleKit was not provided by any .service files

(mate-power-manager:8406): PowerManager-WARNING **: 00:23:26.169: could not map keysym 1008ffa8 to keycode
`