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How to remove an incomplete upload? #90

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yunshi-stacy opened this issue Feb 12, 2017 · 3 comments
Open

How to remove an incomplete upload? #90

yunshi-stacy opened this issue Feb 12, 2017 · 3 comments

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@yunshi-stacy
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And I cannot add a new one

@perrygeo
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The upload consists of two steps: first getting the data to s3, second alerting the uploads API of to begin the processing. Do you happen to know which part it's failing on? What steps did you take which lead to the incomplete state? What is the error message?

The uploads API allows you to list, view status and delete an upload. Currently this command line interface does expose that functionality but if you are comfortable working in Python, the mapbox python SDK should allow you to get the status of the upload, delete it and try again. Let me know if what you find.

@yunshi-stacy
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yunshi-stacy commented Feb 27, 2017 via email

@mapsam
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mapsam commented Apr 12, 2017

Hi @yunshi-stacy - this is likely related to an upload being stuck in our pipeline and not updating your account with an error message. This happens from time to time. If you're still seeing this error message for your specific upload, I recommend reaching out to support so we can work with your Mapbox account.

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