elementor_form_desk_integration

form_api_name = {"ZIP":"ZIP","Make and Model":"Make and Model","How old is the equipment":"How old is the equipment","Repair Need":"Repair Needed","Manufacturer":"Manufacturer","State":"State","City":"City","Serial Number":"Serial Number"};
account_mapping = {"firstName":"First Name","lastName":"Last Name","email":"Email","phone":"Phone"};
crm_api_request = ifnull(crmAPIRequest,Map()).toMap();
body_string = ifnull(crm_api_request.get("body"),"");
body_string = zoho.encryption.urlDecode(body_string);
body_params_string = body_string.toList("&");
account_params = Map();
contact_params = Map();
params = Map();
body_params_array = body_params_string.toList(",");
for each  body_param in body_params_array
{
	parts = body_param.toList("=");
	if(parts.size() == 2)
	{
		params.put(parts.get(0),parts.get(1));
	}
}
// Search Contact in Zoho Desk
search_contact = invokeurl
[
	url :"https://desk.zoho.com/api/v1/contacts/search?email=" + ifnull(params.get("Email"),"")
	type :GET
	connection:"zoho_one_conn"
];
contact_list = ifnull(search_contact.get("data"),List());
contact_id = "";
account_id = "";
customFields = Map();
if(contact_list.size() >= 1)
{
	// Collect contact id, account id
	contact = contact_list.get(0);
	contact_id = contact.get("id");
	account_id = ifnull(contact.get("accountId"),"");
}
if(account_id == "")
{
	account_name = "";
	for each  item in account_mapping.keys()
	{
		if(item == "firstName")
		{
			account_name = params.get(account_mapping.get(item));
		}
		if(item == "lastName")
		{
			account_name = account_name + " " + params.get(account_mapping.get(item));
		}
		if(item != "firstName" && item != "lastName")
		{
			account_params.put(item,params.get(account_mapping.get(item)));
		}
		contact_params.put(item,params.get(account_mapping.get(item)));
	}
	account_params.put("accountName",account_name);
	account_resp = zoho.desk.create(805400051,"accounts",account_params);
	account_id = account_resp.get("id");
	contact_params.put("accountId",account_id);
}
if(contact_id == "")
{
	// Create Contact
	contact_resp = zoho.desk.create(805400051,"contacts",contact_params);
	contact_id = contact_resp.get("id");
}
// // // Create Ticket
ticket_map = {"departmentId":"835195000000006907","contactId":contact_id,"accountId":account_id,"email":ifnull(params.get("Email"),""),"phone":ifnull(params.get("Phone"),""),"subject":"Repair Service Form","description":"This is a test form submission","status":"Open","priority":"Medium"};
for each  item in form_api_name.keys()
{
	customFields.put(item,params.get(form_api_name.get(item)));
}
ticket_map.put("customFields",customFields);
headers = {"orgId":"805400051","content-type":"application/json"};
ticket_details = invokeurl
[
	url :"https://desk.zoho.com/api/v1/tickets"
	type :POST
	parameters:ticket_map.toString()
	headers:headers
	connection:"zoho_one_conn"
];
info ticket_details;

return "";
/*
*/