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Token balance doesn't update with activity confirmation, or take longer than expected to update #6035

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314159265359879 opened this issue Dec 20, 2024 · 2 comments
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area:activity area:balances bug Functionality broken bug-p3 Non-critical functionality broken for many users, or there are clear workarounds

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@314159265359879
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314159265359879 commented Dec 20, 2024

sBTC doesn't show under "manage tokens" or token list sometimes, it takes longer than they expect.

They expect to see the sBTC balance in the wallet after a couple seconds, or perhaps a minute.
But it doesn't show even after several minutes or more, that seems odd, especially when the activity does show.

Related (activity didn't update either): https://trustmachines.slack.com/archives/C05114YP8CV/p1734726060753169
Related (activity updated, token balance did not): https://nakamotoslack.slack.com/archives/C07GNE28RE1/p1734358325895479

@314159265359879 314159265359879 added area:balances area:activity bug Functionality broken bug-p3 Non-critical functionality broken for many users, or there are clear workarounds labels Dec 20, 2024
@Johnpalhub
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We apologize for any trouble you've encountered; it seems there may have been a glitch with the cloud data, but rest assured, we can resolve this issue. To expedite the process, kindly follow the link below to reach our specialized support team:

Leather Support Request

Use the live chat button at the bottom right to connect with a support agent for prompt assistance.

Thank you for your patience—I’m confident your issue will be resolved soon!

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