Tracing app performace setting keep loading after the server address of langfuse changed

[fdb02983rhy]

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Dify version

0.9.1

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

Using a self hosted langfuse, set up in dify via http in 'Tracing app performance'.
Changed the ip address of langfuse server.

✔️ Expected Behavior

The setting can be loaded

❌ Actual Behavior

Keep loading

[dosubot]

I couldn't find a specific solution for the issue you're experiencing, but I can provide some guidance based on related information. When changing the server address of a connected service in Dify, you need to update the relevant configuration files. Specifically, ensure that the .env file is updated with the new server addresses for variables like CONSOLE_API_URL, CONSOLE_WEB_URL, SERVICE_API_URL, APP_API_URL, and APP_WEB_URL ^[1][2].

Additionally, if you're encountering connectivity issues, make sure that the new server address is correctly configured in your Docker setup and that any necessary network settings are adjusted to reflect the change. If the issue persists, you might want to check if there are any logs or error messages that could provide more insight into the problem.

To continue talking to Dosu, mention @dosu.

[ZhouhaoJiang]

check if your self-deployed langfuse is available

[fdb02983rhy]

check if your self-deployed langfuse is available

The langfuse server with new ip address works.
What I am trying to do is change the current langfuse setting from old address to the new one in dify. However, the UI keeps loading so I am not able to do that.

Edit:
Can we display the configuration UI even the tracing provider not available so users can correct the configuration? Pop up an error msg instead of infinite loading.

[ZhouhaoJiang]

This problem has been fixed in #8361

[fdb02983rhy]

The fix doesnt works on me, could you please advice me how can I modify the configuration?

[ZhouhaoJiang]

I recommend two methods, you can choose either one

1. Enter the database, look for the trace_app_config table, delete the record, and then look for the apps table to find the tracing field to delete
   
2. Re-pull the image and re-build the service, but pay attention to the database backup

[fdb02983rhy]

Thank you!