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Merge pull request #569 from reshmabidikar/kaui-export-update
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Add export documentation
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reshmabidikar authored Oct 28, 2024
2 parents 891f513 + e665929 commit 4ff4194
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12 changes: 12 additions & 0 deletions userguide/kaui/includes/accounts.adoc
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Expand Up @@ -191,6 +191,18 @@ image::../assets/img/kaui/Account_UpdateScreen.png[width=450,align="center"]
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. Click the *Save* button.

[[export_account_data]]
=== Export Account Data
You can export the data for an account. This creates a text file with the data from all the KB tables for the particular account. Such a text file can then be sent to the KB team for debugging purpose.

. Open the account on the Account page.
. Next to Account Information, click *Export*.:
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image::../assets/img/kaui/Account-Export-Label.png[width=450,align="center"]
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. Kaui creates a text file with the account data.


[[add_additional_contact_emails]]
=== Add Additional Contact Emails
If a customer wants to receive email at more than one email address (which is the one defined in the *Email* field for the account), you can add more email addresses.
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