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Blank screen on startup #27

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Akusho opened this issue Jan 14, 2025 · 1 comment
Open

Blank screen on startup #27

Akusho opened this issue Jan 14, 2025 · 1 comment

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@Akusho
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Akusho commented Jan 14, 2025

Hello,
Recently, I have started to experience an issue on several of my windows 11 PCs. When perplexity is launched, it will show the search bar for a second, and then the main screen becomes just blank (gray in my case). Attaching an illustration (not the actual screenshot).
The remedy is to close and relaunch the application. Not critical, but annoying.
Also, since I'm writing this anyway - it would be convenient if there was a toggle in the options to disable confirmation when the software is closed. Just an extra click, but sometimes interrupts the workflow.

prplx

@inulute
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inulute commented Jan 14, 2025

Hello,
Recently, I have started to experience an issue on several of my windows 11 PCs. When perplexity is launched, it will show the search bar for a second, and then the main screen becomes just blank (gray in my case). Attaching an illustration (not the actual screenshot).
The remedy is to close and relaunch the application. Not critical, but annoying.
Also, since I'm writing this anyway - it would be convenient if there was a toggle in the options to disable confirmation when the software is closed. Just an extra click, but sometimes interrupts the workflow.

prplx

Hello,

Thank you for bringing this to our attention! I'll look into the issue you're experiencing and work on a resolution. Also, I appreciate your suggestion regarding the toggle to disable the close confirmation we’ll aim to include these updates in an upcoming release.

Thanks for your patience!

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