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Update telemetry settings to reflect the effect they have #514

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johnbillion opened this issue Jul 12, 2022 · 3 comments
Open

Update telemetry settings to reflect the effect they have #514

johnbillion opened this issue Jul 12, 2022 · 3 comments
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task An item with a singular purpose and clearly defined path forward

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@johnbillion
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johnbillion commented Jul 12, 2022

The telemetry setting on the profile page is unclear about what it affects. It should clarify that opting in/out only affects personal data, and that business-/environment-level data is always collected.

Suggested text:

  • Opt in to personal data in Altis Telemetry

Altis collects business-level telemetry data about the performance and use of your site. Opting in to personal data helps us improve Altis and develop better tools for you.


Original description:

Steps to reproduce:

  1. Visit your user profile editing screen at wp-admin/profile.php
  2. Ensure the "Opt in to Altis Telemetry" checkbox is unchecked
  3. Observe that a JavaScript file is still loaded from https://cdn.segment.com/analytics.js/v1/<snip>/analytics.min.js
  4. Observe that a request is still sent to https://api.segment.io/v1/p with a payload that includes an anonymousId parameter that appears to remain static between page loads

No cookies are set for either of these domains, but given the above it appears my usage of Altis is still being tracked by a third party despite my opting out.

@johnbillion johnbillion added the bug Existing functionality isn't behaving as expected label Jul 12, 2022
@rmccue
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rmccue commented Jul 12, 2022

We could be clearer about the language, but this is not a bug. The opt-in affects whether any personal data is sent, but telemetry is always sent for product improvement purposes.

@rmccue rmccue closed this as completed Jul 12, 2022
@johnbillion
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Ok thanks. The language needs to be clarified in that case.

@johnbillion johnbillion reopened this Jul 12, 2022
@rmccue rmccue added task An item with a singular purpose and clearly defined path forward and removed bug Existing functionality isn't behaving as expected labels Jul 12, 2022
@rmccue rmccue changed the title Telemetry is still sent to cdn.segment.com when telemetry is disabled Update telemetry settings to reflect the effect they have Jul 12, 2022
@rmccue
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rmccue commented Jul 12, 2022

Updated description.

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