Every(!) touch to graphs lead to detail value display even if not intended

[jubie25]

Checklist

• I have updated to the latest available Home Assistant version.
• I have cleared the cache of my browser.
• I have tried a different browser to see if it is related to my browser.

Describe the issue you are experiencing

Coming from
home-assistant/android#3932 (comment)

Concerns the use of the GUI on Android devices: Home Assistant app and browsers, here: Chrome, Fenec (Firefox). Here:
Home Assistant Android app version 2023.9.2-full (and older)

Every touch on the display targeting a graph leads to instantly display an overlay window showing detail values to that point. This is true even if the touch is a swipe gesture. The popping up overlay window is rather persistent. Only a touch again within the graph makes is go away (and only if placed wise). This limits daily user experience and lead to confusing unexperienced users (wall mounted display)

Describe the behavior you expected

A proposal could be:

• Detailed overlay infos should come up only after long press.
• Maybe a switch to totally disable those overlays makes sense (for wall mounted info displays).

Steps to reproduce the issue

1. use App or browser on Android
2. swipe the display up/down, touching it within a graph near some data points
3. an overlay appears immediately showing detail info. Hard to get rid of it

What version of Home Assistant Core has the issue?

2023.10.1. and older

What was the last working version of Home Assistant Core?

never?

In which browser are you experiencing the issue with?

Chrome 117.0.5938.153 and older. Fenec/Firefox 118.0.0

Which operating system are you using to run this browser?

Android 14 / Android 13

State of relevant entities

not applicable

Problem-relevant frontend configuration

not applicable

Javascript errors shown in your browser console/inspector

not applicable

Additional information

see above

[catalincre]

Me to.

[Thaijoni]

Very frustrating! Agree 👍🏻

[MrReSc]

Same here. That wasn't the case a few versions ago.

[i-jk]

Yes, this is making graphs and the app itself actually hard to use. I think two incredibly frustrating issues started in October:

1. This issue: Having floating point details boxes accumulate with accidental touches that can only be removed by touching an empty area of the SAME graph that created the box.
2. Historical graph looping #18344 where I'm taken off to the full history when I want check a value by touching a point on the graph.

[i-jk]

I wonder if it's all related to this commit?: dd6a69e

Lots of calls so to "more-info" added in here

[adamsderk]

Would be nice to have an option in the visual editor to turn it on an off (after fixing it getting stuck on of course).

[k3a]

I wonder if it's all related to this commit?: dd6a69e

Lots of calls so to "more-info" added in here

I am the author of mentioned PR. If I understand it correctly this issue #18198 is about tooltips, not more-info. This problem with tooltips was there even before my PR, you can try ( ghcr.io/home-assistant/home-assistant:2023.9.3 is the build before my PR, when trying make sure to backup your home-assistant config directory as downgrading will mess it up).

I also had to deal with this tooltip problem in the followup PR by simulating mouseout on the chart canvas before displaying more-info #18103

The problem is that mouseout event is not reliably delivered to the canvas on mobile platforms for some reason. There is a relevant PR on the chart.js chartjs/Chart.js#7738

[jubie25]

Thanks k3a,
I'm no Android programmer, my skills are limited dealing with it. According to the timestamp in the build you mentioned this should show the problem, too, because the issue is observed by me for a longer time now.
You mentioned "mouseout". As said, I'm not familiar with Android but may it be possible to trigger the tooltip by a "long pressed mousein"?
Many of the users of my home automation are "user-only family members" that don't care about details. Or they must not have the ability to dive into details/configuration and so on. So it also may be a (additional) solution to disable tooltips/details at all on a per-user or per-device base.

[i-jk]

@k3a thanks for commenting.

All I know is these charts became much less usable after your commits: tooltips floating around all over the place, often blocking UI important elements in popups.

It's also now nearly impossible to check individual values when there are lines close together on a chart as the focal point shifts between lines and jumps to more info upon release. There often isn't enough whitespace to allow the touch to 'escape' the more info area.

The same commit created several issues and, personally speaking, it is much more frustrating and less usable now.. sorry to say. I would suggest the interactions need more thought and/or an intermediate step. But meantime please consider reverting part or all of the change.

[github-actions]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[Thaijoni]

Still the same for me... Skickat från Outlook för Android<https://aka.ms/AAb9ysg>

…

________________________________ From: github-actions[bot] ***@***.***> Sent: Wednesday, March 20, 2024 12:01:44 PM To: home-assistant/frontend ***@***.***> Cc: Thaijoni ***@***.***>; Comment ***@***.***> Subject: Re: [home-assistant/frontend] Every(!) touch to graphs lead to detail value display even if not intended (Issue #18198) There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions. — Reply to this email directly, view it on GitHub<#18198 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/A223MMUQSBSNC65M2UPJ6GTYZFUBRAVCNFSM6AAAAAA55VGWHOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAMBZGMYDMMRWGU>. You are receiving this because you commented.Message ID: ***@***.***>

[del13r]

Hello, this is still an issue for me. It is really disappointing that no one is really owning this issue. The product was working fine in August 2023, and has been frustrating to operate on mobile since September/october 2023.

[del13r]

This problem with tooltips was there even before my PR, you can try ( ghcr.io/home-assistant/home-assistant:2023.9.3 is the build before my PR, when trying make sure to backup your home-assistant config directory as downgrading will mess it up).

I am actually going to try this today to work out exactly which version the problem started with.

[k3a]

The problem with tooltips over the side menu (not something I caused) was attempted to be fixed by this commit (by setting CSS z-index to 1) fb73bfb

(tags 20240307.0 20240306.0 20240304.0 20240301.0 20240228.1 20240228.0 20240207.1 20240207.0 20240205.0 20240202.0)

Is it really still a problem? What platform?

[del13r]

Hi @k3a,
I documented my issue under
#18670
Currently running 2024.3.1 and issue is still there with the exception of the tool tips carrying over to a graph I tap into.

[jubie25]

There has nothing changed. The issue still exists the same as before. tested with 2024.1.5-full (the most recent version Google Play Store offers at the moment). Platforms are:

• Google Pixel 7a / Android 14
• Samsung Galaxy Tab S5e / Android 11
• Lenovo Tab / Android 12
• Google Pixel 4a and 5 / Android 13/14

Please don't stale or drop this issue.

[github-actions]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[jubie25]

This issue isn't resolved and it impairs daily use of Home Assistant on touch devices.
Personal note: it lowers the "women acceptance factor" WAF by a significant value, leading to inacceptance of the system because of no-use... :-)

[jubie25]

I want to ask for resoving this issue. It's REALLY annoying. Yesterday I finally brought a wall terminal in "official" use. Those notification on a single tap are hiding the interesting parts, even if this tap was made to swipe/scroll the content. I earned a "NO GO" from my family members....

[jubie25]

Hello again, is there any life in this matter? I istalled several tablets as room HMI and get feedback of all those anoying popups when touching/scrolling/zooming a page. Please, I want to ask if this is a matter of change (and doesn't have ressources by now) or if nothing will happen here (maybe because all users are considered being tolerant admins, not simple family member users...)
Sorry, I'm a bit frustrated. Your work is the more great the more I dig into the system!

[jubie25]

I want to ask for any progress or intentions in this matter. This is a constant nuisance when using the frontend on touch based devices. I'm finding myself doing avoidance strategies when touching chart pages to scroll or zoom them. And this shouldn't be at all.
So please: is there any remedy planned? Are the developers aware of it? I wish I had the skills to help here but I'm "only" C programmer.

[nilsAx]

I also want to know if this is being worked on! It is incredibly annoying, to the point where I was searching for ways to disable the tooltip entirely - which is how I found this discussion.

[melyux]

Has gotten even worse since 2025.1 history graph update.

[jubie25]

ist there any life from the developers/maintainers? Ist this problem aware? I cannot believe we're the only one who install a home panel or want to control our home by touch instead of mouse.
Maybe we get a ping back even if there's no one at the moment who is able to fix it?