ONYX® can be used without restrictions without providing any personal data. To continually improve our products we only collect and analyze anonymized data and statistics. This document explains in detail which data we collect and why. If you have any further questions regarding ONYX® and the data we collect, please contact:
HELLA Sonnen- und Wetterschutztechnik GmbH
9913 Abfaltersbach 125
Austria
+43 4846 6555 0
[email protected]
The following kinds of data are collected by your ONYX® system and are transmitted to our servers to help us to improve our products:
- Serial numbers of ONYX® components
- Measurements and settings of ONYX® components such as weather data and motor parameters
- Quality of the radio transmission between ONYX® components
- Version numbers of hardware and software components
- Error messages and crash logs
- Type and version of the devices, such as mobile phones and tablets, that are connected to your ONYX® system
All data is anonymized. Analyzing an individual users behaviour and/or the creation of user profiles is not possible with the data we collect.
When configuring your ONYX® system, the ONYX® app asks you for the exact location of your ONYX.CENTER. This is necessary to correctly calculate the times of sunrise and sunset. Exact location data is only stored on your ONYX.CENTER and on your personal devices. It is not transmitted to our servers.