Unknown error occurred after confirming phone code (latest version)

[powerklash]

Hi, I installed the latest version and I receive the error "Unknown error occurred" after confirming phone code.

Log:

Logger: aiohttp.server
Source: /usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py:448
First occurred: 19:27:18 (1 occurrences)
Last logged: 19:27:18

Error handling request
Traceback (most recent call last):
File "/config/custom_components/securitas/securitas_direct_new_api/apimanager.py", line 365, in login
token = jwt.decode(
^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/jwt/api_jwt.py", line 211, in decode
decoded = self.decode_complete(
^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/jwt/api_jwt.py", line 152, in decode_complete
decoded = api_jws.decode_complete(
^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/jwt/api_jws.py", line 199, in decode_complete
payload, signing_input, header, signature = self._load(jwt)
^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/jwt/api_jws.py", line 255, in _load
raise DecodeError(f"Invalid token type. Token must be a {bytes}")
jwt.exceptions.DecodeError: Invalid token type. Token must be a <class 'bytes'>

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py", line 477, in _handle_request
resp = await request_handler(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/aiohttp/web_app.py", line 559, in _handle
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/aiohttp/web_middlewares.py", line 117, in impl
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 83, in forwarded_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 85, in ban_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 242, in auth_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 32, in headers_middleware
response = await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle
result = await handler(request, **request.match_info)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/decorators.py", line 81, in with_admin
return await func(self, request, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 222, in post
return await super().post(request, flow_id)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 74, in wrapper
return await method(view, request, data, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 122, in post
result = await self._flow_mgr.async_configure(flow_id, data)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 370, in async_configure
result = await self._async_configure(flow_id, user_input)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 417, in _async_configure
result = await self._async_handle_step(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 520, in _async_handle_step
result: _FlowResultT = await getattr(flow, method)(user_input)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/securitas/config_flow.py", line 103, in async_step_otp_challenge
return await self.finish_setup()
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/securitas/config_flow.py", line 107, in finish_setup
await self.securitas.login()
File "/config/custom_components/securitas/init.py", line 353, in login
await self.session.login()
File "/config/custom_components/securitas/securitas_direct_new_api/apimanager.py", line 371, in login
raise SecuritasDirectError(
custom_components.securitas.securitas_direct_new_api.exceptions.SecuritasDirectError: Failed to decode authentication token None

[SebaGaillard74]

Same issue here. The only way to bypass is to downgrade home assistant to 2024.10.4. to downgrade hacs, use the ssh command

ha core update --version 2024.10.4

[PacoCT]

Same issue here.
Unable to install.

I've removed the integration, and then, downloaded it again. The issue is still there.
Here it goes, the Home-Assistant log entry:

Logger: aiohttp.server
Source: /usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py:448
First occurred: 19:37:31 (4 occurrences)
Last logged: 19:37:37

Error handling request
Traceback (most recent call last):
  File "/config/custom_components/securitas/securitas_direct_new_api/apimanager.py", line 278, in validate_device
    response = await self._execute_request(content, "mkValidateDevice")
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/securitas/securitas_direct_new_api/apimanager.py", line 176, in _execute_request
    raise SecuritasDirectError(
custom_components.securitas.securitas_direct_new_api.exceptions.SecuritasDirectError: ('Unauthorized', {'errors': [{'message': 'Unauthorized', 'name': 'SecurityError', 'time_thrown': '2024-11-30T18:37:31.416Z', 'data': {'auth-type': 'OTP', 'auth-code': '100029'}, 'path': ['xSValidateDevice']}], 'data': {'xSValidateDevice': None}}, {'app': '{"appVersion": "10.102.0", "origin": "native"}', 'User-Agent': 'User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/102.0.5005.124 Safari/537.36 Edg/102.0.1245.41', 'X-APOLLO-OPERATION-ID': 'xxxxxxxxxxxxxxxxxxxxxxxx', 'X-APOLLO-OPERATION-NAME': 'mkValidateDevice', 'extension': '{"mode":"full"}', 'auth': '{"loginTimestamp": 0, "user": "xxxxxxx", "id": "xxxxxxx", "country": "ES", "lang": "es", "callby": "OWA_10", "hash": "", "refreshToken": ""}', 'security': '{"token": "xxxxxxx", "type": "OTP", "otpHash": "xxxxx"}'}, {'operationName': 'mkValidateDevice', 'variables': {'idDevice': 'xxxxxx', 'idDeviceIndigitall': '', 'uuid': 'xxxxxxx', 'deviceName': 'SM-S901U', 'deviceBrand': 'samsung', 'deviceOsVersion': '12', 'deviceVersion': '10.102.0'}, 'query': 'mutation mkValidateDevice($idDevice: String, $idDeviceIndigitall: String, $uuid: String, $deviceName: String, $deviceBrand: String, $deviceOsVersion: String, $deviceVersion: String) {\n  xSValidateDevice(idDevice: $idDevice, idDeviceIndigitall: $idDeviceIndigitall, uuid: $uuid, deviceName: $deviceName, deviceBrand: $deviceBrand, deviceOsVersion: $deviceOsVersion, deviceVersion: $deviceVersion) {\n    res\n    msg\n    hash\n    refreshToken\n    legals\n  }\n}\n'})

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py", line 477, in _handle_request
    resp = await request_handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_app.py", line 567, in _handle
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_middlewares.py", line 117, in impl
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 83, in forwarded_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 86, in ban_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 242, in auth_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 32, in headers_middleware
    response = await handler(request)
               ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle
    result = await handler(request, **request.match_info)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/decorators.py", line 81, in with_admin
    return await func(self, request, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 222, in post
    return await super().post(request, flow_id)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 74, in wrapper
    return await method(view, request, data, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 122, in post
    result = await self._flow_mgr.async_configure(flow_id, data)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 367, in async_configure
    result = await self._async_configure(flow_id, user_input)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 414, in _async_configure
    result = await self._async_handle_step(
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 517, in _async_handle_step
    result: _FlowResultT = await getattr(flow, method)(user_input)
                           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/securitas/config_flow.py", line 102, in async_step_otp_challenge
    await self.securitas.send_sms_code(self.otp_challenge[0], user_input[CONF_CODE])
  File "/config/custom_components/securitas/__init__.py", line 363, in send_sms_code
    return await self.session.validate_device(True, auth_otp_hash, sms_code)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/securitas/securitas_direct_new_api/apimanager.py", line 283, in validate_device
    otp_hash = data["auth-otp-hash"]
               ~~~~^^^^^^^^^^^^^^^^^
KeyError: 'auth-otp-hash'

[PacoCT]

I've managed to install and have the integration working in HA.
In my case, the issue was that my user at Verisure web site (https://customers.securitasdirect.es/owa-static/login) was blocked.
I was able to control my alarm through the phone app, but when tried to log on the web, I couldn't.
After "unblocking" my user on the web, the integration worked again.

[powerklash]

After the update to 2.8.0 this morning:

Logger: aiohttp.server
Source: /usr/local/lib/python3.13/site-packages/aiohttp/web_protocol.py:451
First occurred: 09:04:41 (1 occurrences)
Last logged: 09:04:41

Error handling request
Traceback (most recent call last):
File "/usr/local/lib/python3.13/site-packages/aiohttp/web_protocol.py", line 480, in _handle_request
resp = await request_handler(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aiohttp/web_app.py", line 569, in _handle
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aiohttp/web_middlewares.py", line 117, in impl
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 83, in forwarded_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 86, in ban_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 242, in auth_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 32, in headers_middleware
response = await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle
result = await handler(request, **request.match_info)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/decorators.py", line 81, in with_admin
return await func(self, request, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 222, in post
return await super().post(request, flow_id)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 74, in wrapper
return await method(view, request, data, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 122, in post
result = await self._flow_mgr.async_configure(flow_id, data)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 367, in async_configure
result = await self._async_configure(flow_id, user_input)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 414, in _async_configure
result = await self._async_handle_step(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
flow, cur_step["step_id"], user_input
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 517, in _async_handle_step
result: _FlowResultT = await getattr(flow, method)(user_input)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/securitas/config_flow.py", line 157, in async_step_user
] = await self.securitas.validate_device()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/securitas/init.py", line 357, in validate_device
return await self.session.validate_device(False, None, None)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/securitas/securitas_direct_new_api/apimanager.py", line 296, in validate_device
self.authentication_token = response["data"]["xSValidateDevice"]["hash"]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^
TypeError: 'NoneType' object is not subscriptable

[ayalavalva]

After the update to 2.8.0 this morning:

Logger: aiohttp.server Source: /usr/local/lib/python3.13/site-packages/aiohttp/web_protocol.py:451 First occurred: 09:04:41 (1 occurrences) Last logged: 09:04:41

Error handling request Traceback (most recent call last): File "/usr/local/lib/python3.13/site-packages/aiohttp/web_protocol.py", line 480, in _handle_request resp = await request_handler(request) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/web_app.py", line 569, in _handle return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/web_middlewares.py", line 117, in impl return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 83, in forwarded_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 86, in ban_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 242, in auth_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 32, in headers_middleware response = await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle result = await handler(request, **request.match_info) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/decorators.py", line 81, in with_admin return await func(self, request, *args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 222, in post return await super().post(request, flow_id) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 74, in wrapper return await method(view, request, data, *args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 122, in post result = await self._flow_mgr.async_configure(flow_id, data) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 367, in async_configure result = await self._async_configure(flow_id, user_input) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 414, in _async_configure result = await self._async_handle_step( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ flow, cur_step["step_id"], user_input ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ) ^ File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 517, in _async_handle_step result: _FlowResultT = await getattr(flow, method)(user_input) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/securitas/config_flow.py", line 157, in async_step_user ] = await self.securitas.validate_device() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/securitas/init.py", line 357, in validate_device return await self.session.validate_device(False, None, None) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/securitas/securitas_direct_new_api/apimanager.py", line 296, in validate_device self.authentication_token = response["data"]["xSValidateDevice"]["hash"] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^ TypeError: 'NoneType' object is not subscriptable

Exact same thing here in France. I can't even get the SMS code screen. v2.7.6.1 is working, but I have only 1 entity (alarm_control_panel), I don't know if this is normal.

[blacklabHAOS]

Same here. In France. Previous versions 2.7xxx used to work.