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Problem with MelCloud Control #177

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mirkolukichr opened this issue Nov 11, 2024 · 23 comments
Open

Problem with MelCloud Control #177

mirkolukichr opened this issue Nov 11, 2024 · 23 comments

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@mirkolukichr
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I've been struggling with installing MelCloud Control on Hoobs for weeks now. I first installed it a year ago and it worked great for me. After that I updated the app and then it stopped working. I've tried uninstalling and reinstalling, but the error keeps popping up. It says that the language is missing. It is interesting that when I put any language other than English, it immediately throws an error. To me, the MelCloud application is in the Croatian language. When I put MelCloud Control in Croatian, it immediately throws a red error. When I reinstall MelCloud Control, switch my MelClud to English, and select English in MelCloud Control, it says that the user and password are correct, but that the language is not configured. I keep going around in circles. I am very frustrated. At one point two months ago I tried to install the June 2025 version and it worked, but as soon as Hoobs updated my app it stopped working. I note that my Hoobs are up to date. I deleted the cache. I would pay for you to configure it for me. I don't know what to do, but the question arises why you keep updating the application, if it was working properly from June. And I can no longer download it because Hoobs only offers versions after August. Thank you in advance for your help.

@grzegorz914
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If You updated to 3.x.x You need connect to melcloud direct from plugin config menu.

@mirkolukichr
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I don't understand. How do I connect directly through the plugin config menu. Thank you very much!

@grzegorz914
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If You go to plugin settings on the first screen just press Connect to MELCLoud

@mirkolukichr
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IMG_0625
I'm doing everything right, but it just won't start. I did the same process until the update.

@mirkolukichr
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I have other plugins as well. Ring, Tuya, Smart Things... Everything works for me except MelCloud. It worked until the June 2024 update.

@mirkolukichr
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Snimka zaslona_12-11-2024_234221_hoobs

@grzegorz914
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In 3.x.x the menu of the plugin config looks like this:
IMG_1033

HOOBS doesn’t support this, in this case please downgrade plugin to 2.x.x version or use native homebridge and config ui x.

@grzegorz914
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You can also post on HOOBS forum request to support Homebridge-UI.

@mirkolukichr
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So why was MelCloud Control released on the Hoobs Store in version 3...? Please if you can find a way to release version 2... for Hoobs users. Maybe make it under beta. Please. Because it is clear that it will take a very long time for Hoobs to update the system, if he does. If you do this at least Hoobs users will be able to use the plugin. This is how we are deprived. There is no way for me to upload version 2... because Hoobs has a limited number of versions to offer. I am ready to pay.
Snimka zaslona 2024-11-13 103237
Snimka zaslona 2024-11-13 103903
Snimka zaslona 2024-11-13 103914

@grzegorz914
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grzegorz914 commented Nov 13, 2024

Try to install it manually from console: npm install -g [email protected]
First uninstall v3

@mirkolukichr
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Snimka zaslona 2024-11-13 113822
Here I did it, but nothing happens. Just what you see in the picture.

@grzegorz914
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Try use this https://www.npmjs.com/package/homebridge-config-ui for hoobs

@mirkolukichr
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Nothing. I've tried everything. Everything. I have never struggled with anything as much as I have with this. Can you post 2.X.X. version as beta or alpha? I believe that there are not a few users who use Hoobs as the simplest solution for Homebridge. I can pay you if you can solve it for me via TeamViewer. I don't know what else to do. I'm frustrated. Everything works except for that plugin, which is the one I need the most. I really thank you in advance!

@mirkolukichr
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mirkolukichr commented Nov 13, 2024

Snimka zaslona 2024-11-13 232614
I think it is enough to mark the file as hoobs in the beta category and everyone will understand what it is about. I believe that is not a big problem for you.
I know the last version from June 2024 worked for me.

@mirkolukichr
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Snimka zaslona 2024-11-13 233108

@grzegorz914
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It’s not possible post 2.x.x now again, this version is on npm, You can install it manually. hoobs-org/HOOBS#186 (comment)

@mirkolukichr
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But I don't understand this. I don't know what I'm doing with it. I'm very frustrated because I'm not a developer. I don't know how to do that. Can you help me and explain.

I don't see a problem that 2.x.x. publish the version as 3.x.x. Hoobs (yes there is hoobs in the name). There are a lot of Hoobs users who can't use your great plugins. You've done a great job that Hoobs users can't use.

I kindly ask you to help me, but keep in mind that I am an ordinary user, not a developer.

@grzegorz914
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Go to console and:

sudo npm uninstall -g homebridge-melcloud-control

next also from the console:
cd ~/.hoobs/ and press enter
npm install [email protected] and press enter, after install it next:
nano ~/.hoobs/etc/config.json and press enter

add to plugins homebridge-melcloud-control

{
    ...
    "plugins": [
        ...
        "homebridge-melcloud-control"
    ]
    ...
}

next add to platforms melcloudcontrol and plugin maps homebridge-melcloud-control

{
    ...
    "platforms": [
        ....
        {
            "platform": "melcloudcontrol",
            ...
            "plugin_map": {
                "plugin_name": "homebridge-melcloud-control"
            }
        }
    ]
} 

after add it press ctrl + o

@mirkolukichr
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I've been trying for an hour. I don't know that. I'm really trying, but I don't know. I can't. I don't know what to do. Can you solve it for me via Teamviewer? It's probably a minute of work for you. I will pay. I have already wasted a lot of time on that plugin. Every day I hope for a new update that will solve the problem. I install every new update and nothing, I just can't understand that all plugins work, except this one. Please help me.

@grzegorz914
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grzegorz914 commented Nov 14, 2024

Send me the credentials data of TeamViewer to [email protected] then I try to fix this for you

@grzegorz914
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Looks like is supported in HOOBS 5, if You update to 5.0 let me know.

@grzegorz914
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Try 3.4.0 and let me know

@mirkolukichr
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mirkolukichr commented Nov 30, 2024 via email

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