diff --git a/integrations/access/opsgenie/client.go b/integrations/access/opsgenie/client.go
index d44a892029232..9591d26834002 100644
--- a/integrations/access/opsgenie/client.go
+++ b/integrations/access/opsgenie/client.go
@@ -29,6 +29,7 @@ import (
 
 	"github.com/aws/aws-sdk-go/aws/defaults"
 	"github.com/go-resty/resty/v2"
+	"github.com/google/uuid"
 	"github.com/gravitational/trace"
 	"github.com/jonboulle/clockwork"
 
@@ -219,22 +220,28 @@ func (og Client) getResponders(reqData RequestData) []Responder {
 	}
 	responders := make([]Responder, 0, len(schedules)+len(teams))
 	for _, s := range schedules {
-		responders = append(responders, Responder{
-			Type: ResponderTypeSchedule,
-			ID:   s,
-			Name: s,
-		})
+		responders = append(responders, createResponder(ResponderTypeSchedule, s))
 	}
 	for _, t := range teams {
-		responders = append(responders, Responder{
-			Type: ResponderTypeTeam,
-			ID:   t,
-			Name: t,
-		})
+		responders = append(responders, createResponder(ResponderTypeTeam, t))
 	}
 	return responders
 }
 
+// Check if the responder is a UUID. If it is, then it is an ID; otherwise, it is a name.
+func createResponder(responderType string, value string) Responder {
+	if _, err := uuid.Parse(value); err == nil {
+		return Responder{
+			Type: responderType,
+			ID:   value,
+		}
+	}
+	return Responder{
+		Type: responderType,
+		Name: value,
+	}
+}
+
 // PostReviewNote posts a note once a new request review appears.
 func (og Client) PostReviewNote(ctx context.Context, alertID string, review types.AccessReview) error {
 	note, err := buildReviewNoteBody(review)
diff --git a/integrations/access/opsgenie/client_test.go b/integrations/access/opsgenie/client_test.go
index e61e5004c0bcf..d03871731b14f 100644
--- a/integrations/access/opsgenie/client_test.go
+++ b/integrations/access/opsgenie/client_test.go
@@ -59,8 +59,8 @@ func TestCreateAlert(t *testing.T) {
 		Roles:         []string{"role1", "role2"},
 		RequestReason: "someReason",
 		SystemAnnotations: types.Labels{
-			types.TeleportNamespace + types.ReqAnnotationNotifySchedulesLabel: {"responder@example.com"},
-			types.TeleportNamespace + types.ReqAnnotationTeamsLabel:           {"MyOpsGenieTeam"},
+			types.TeleportNamespace + types.ReqAnnotationNotifySchedulesLabel: {"responder@example.com", "bb4d9938-c3c2-455d-aaab-727aa701c0d8"},
+			types.TeleportNamespace + types.ReqAnnotationTeamsLabel:           {"MyOpsGenieTeam", "aee8a0de-c80f-4515-a232-501c0bc9d715"},
 		},
 	})
 	assert.NoError(t, err)
@@ -70,8 +70,10 @@ func TestCreateAlert(t *testing.T) {
 		Alias:       "teleport-access-request/someRequestID",
 		Description: "someUser requested permissions for roles role1, role2 on Teleport at 01 Jan 01 00:00 UTC.\nReason: someReason\n\n",
 		Responders: []Responder{
-			{Type: "schedule", Name: "responder@example.com", ID: "responder@example.com"},
-			{Type: "team", Name: "MyOpsGenieTeam", ID: "MyOpsGenieTeam"},
+			{Type: "schedule", Name: "responder@example.com"},
+			{Type: "schedule", ID: "bb4d9938-c3c2-455d-aaab-727aa701c0d8"},
+			{Type: "team", Name: "MyOpsGenieTeam"},
+			{Type: "team", ID: "aee8a0de-c80f-4515-a232-501c0bc9d715"},
 		},
 		Priority: "somePriority",
 	}