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set fee structure for bank payouts #3443

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chadwhitacre opened this issue May 15, 2015 · 5 comments
Closed

set fee structure for bank payouts #3443

chadwhitacre opened this issue May 15, 2015 · 5 comments

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@chadwhitacre
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We're on track to switch to Citizens for bank payouts via ACH and IAT (#3366). Our policy is to pass processing fees through to users at cost. Balanced hasn't charged us at all for payouts, as a special-case. Citizens has a more complicated fee structure. How should we structure fees for payouts?

@chadwhitacre chadwhitacre added this to the Balanced shutdown milestone May 15, 2015
@chadwhitacre
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Citizens gives us access to 25 countries through IAT, but the per-transaction costs are different: $1 for IAT vs. 15¢ for ACH. I'd love it if we could implement this in such a way that any Gratipay user who uses our Citizens implementation is treated the same. Can we aggregate all fees and allocate it per-user based on their transaction volume? Or can we find a flat percentage that should work, adjusting it over time?

Of course, accounts will still be in USD. :-/

@chadwhitacre
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Looks like we're going with Zipmark (#3491). They charge 50¢ each up to 500/month, but they've got a $250 minimum, so the per-unit pricing doesn't really kick in until 501, at which point it's 35¢. We're going to have to eat the $250 minimum for a while (we were at just about 500/mo before the Gratipocalypse, now we're at, like, 25/mo).

@chadwhitacre
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Charging users at cost for this would I guess look like dividing the number of payouts into $250, but that'd be $10/each to start with, which is absurd. We're going to have to eat this to some degree. The 50¢ price is fairly arbitrary given the minimum. Should we just charge 35¢ out of the gate? Or should we charge $1? Our current payout minimum is $10, so $1 would be a lot, and 50¢ is still a fair amount.

@kaguillera
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+1 for 50¢

@chadwhitacre
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Moot with #3567.

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