Failing for bad password, but not actually prompting for one

[josephmccarty]

I'm testing by using a Jamf policy running erase-install.sh from the github repository and getting this log. Any ideas what I am doing wrong? It seems to be getting hung on ask for user credentials.

`Script result:
2023-02-13 14:43:34 [erase-install] v29.0 script execution started: Mon Feb 13 14:43:34 CST 2023
2023-02-13 14:43:34 [erase-install] System version: 13.1 (Build: 22C65)
2023-02-13 14:43:34 [check_for_dialog_app] dialog is installed (/Library/Application Support/Dialog/Dialog.app)
2023-02-13 14:43:34 [erase-install] Caffeinating this script (pid=59729)

*** TEST-RUN ONLY! ***

• This script will perform all tasks up to the point of erase or reinstall,
• but will not actually erase or reinstall.
• Remove the --test-run argument to perform the erase or reinstall.

---

2023-02-13 14:43:34 [check_free_space] OK - 786 GB free/purgeable disk space detected
2023-02-13 14:43:34 [erase-install] Looking for existing installer app or pkg
2023-02-13 14:43:34 [find_existing_installer] No valid installer found.
2023-02-13 14:43:34 [erase-install] Running on architecture arm64
2023-02-13 14:43:34 [get_user_details] ask for user credentials (attempt 1/5)
2023-02-13 14:43:34 [get_default_dialog_args] Invoking utility dialog
SyntaxError: JSON Parse error: Unexpected EOF
SyntaxError: JSON Parse error: Unexpected EOF
yes jmccarty is a member of everyone
2023-02-13 14:43:34 [get_user_details] jmccarty is a Volume Owner
<dscl_cmd> DS Error: -14090 (eDSAuthFailed)
2023-02-13 14:43:34 [check_password] ERROR: The password entered is NOT the login password for jmccarty.
2023-02-13 14:43:36 [get_user_details] ask for user credentials `

[bencaf]

Same problem for me.

Doing it on an Intel Mac worked perfectly, but I'm stuck with the same problem on an Apple M1 mac.

[bencaf]

After some trials and error, I found a solution by adding --user=[my user] at the end of the command, now it correctly asks me for the password.

Edit: tried it on a 2nd computer, and it's not working, I still get the SyntaxError: JSON Parse error: Unexpected EOF error with no dialog appearing. So back to square 1.

[steveperkins1968]

This, worked for me yesterday, and today I got the same error. Completely wiped the unit and started from scratch and again it happened again.

[steveperkins1968]

Further to add - this issue was reported in a Slack forum, it is fixed simply by deleting the /var/tmp/dialog.log before erase-install is run.

[Mo-alali]

Hi,
I have also the same error!
did you finde any solution ?
Thank you

[bencaf]

No solution on my hand, I had to reinstall the system via recovery.