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Unresponsive button in IDFA explainer message when Using the Flutter app Designed for iPad on Mac #1209

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iskamal opened this issue Nov 12, 2024 · 4 comments
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in triage Issue currently being evaluated platform-ios iOS applications specifically

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@iskamal
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iskamal commented Nov 12, 2024

Plugin Version: google_mobile_ads: ^5.2.0

Describe the problem:
The Continue button as shown in the image in IDFA explainer message is unresponsive when Using the Flutter app Designed for iPad on Mac and there is no way to skip or remove it.
Screenshot 2024-11-12 at 10 53 21 PM

Steps to Reproduce

The code used to show the Form:

void loadForm() {
ConsentForm.loadConsentForm(
(ConsentForm consentForm) async {
var status = await ConsentInformation.instance.getConsentStatus();
if (status == ConsentStatus.required) {
consentForm.show(
(FormError? formError) {
loadForm();
},
);
}
},
(formError) {
// Handle the error
},
);
}

Expected results:

To trigger the iOS ATT alert

Actual results:

Stuck in Explainer message

@malandr2
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Hi @iskamal, can you confirm you're using version 5.2.0 and Google Mobile Ads iOS SDK version >= 11.9.0?

@malandr2 malandr2 added feedback required Further information is requested platform-ios iOS applications specifically labels Nov 14, 2024
@iskamal
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iskamal commented Nov 14, 2024

Yes.
The following is taken from the Podfile.lock of the app:

  • Google-Mobile-Ads-SDK (11.10.0):
    • GoogleUserMessagingPlatform (>= 1.1)
  • google_mobile_ads (5.2.0):
    • Flutter
    • Google-Mobile-Ads-SDK (~> 11.10.0)
    • webview_flutter_wkwebview

@github-actions github-actions bot removed the feedback required Further information is requested label Nov 14, 2024
@malandr2
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Hi @iskamal, got it. This is a duplicate of #1206 - our iOS engineering team is currently working on this issue. I'll follow up here as soon I have an update to share

@malandr2 malandr2 added the in triage Issue currently being evaluated label Nov 14, 2024
@malandr2
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malandr2 commented Dec 3, 2024

Hi @iskamal, closing this issue out because it is confirmed not be a Flutter but rather an iOS issue on M1 Macs. Our iOS team is currently working on a fix that will be incorporated into a future UMP SDK version.

Closing out the ticket but will provide updates here when I have anything to share. I am expecting an update around EOY

@malandr2 malandr2 closed this as completed Dec 3, 2024
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