Set-FSTicket -custom_fields not working?

[nebulight]

I'm looking to update tickets custom fields as the ticket that was generated has no custom field and can not be closed without one.

Expected Behavior

I'm trying to run Set-FreshServiceTicket -id TICKET_NUMBER -custom_fields @{requester_impact=My Team;} or Set-FreshServiceTicket -id TICKET_NUMBER -custom_fields @{requester_impact='My Team';} and both give me an error.

Current Behavior

Without the quotes I get:

My : The term 'My' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the
spelling of the name, or if a path was included, verify that the path is correct and try again.
At line:1 char:68

• ... shServiceTicket -id 54483 -custom_fields @{requester_impact=My Team;}

•                                                             ~~
  

  • CategoryInfo : ObjectNotFound: (My:String) [], CommandNotFoundException
  • FullyQualifiedErrorId : CommandNotFoundException

With the quote I get:
Invoke-WebRequest : The remote server returned an error: (400) Bad Request.
At
C:\Users\USERNAME\Documents\WindowsPowerShell\Modules\FreshservicePS\0.1.6\Private\Invoke-FreshworksRestMethod.ps1:191
char:28

Possible Solution

Steps to Reproduce (for bugs)

Context

Your Environment

• Module version used:
• Operating System and PowerShell version:

[rainmakers99STLCC]

I am able to set a custom field using the PowerShell.
I have a custom field called Building Location, and the following command works when the two PowerShell variables, $ticketIDNumber & $myLocationVariable, are set.
Set-FSTicket -id $ticketIDNumber -custom_fields @{building_location=$myLocationVariable}

I've stumbled accross the 400 error as well, and what I've found is typically that means I have a typo of some sort in the hash table. To help address that issue try running a Get-FSTicket, and then copy out the field name you want from an existing ticket. Small typos even upper case vs lower case will cause issues.

Hope this helps
Good luck.