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Media attachments / photos are not visible, openning them causes error #3536

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arthurlutz opened this issue Sep 25, 2024 · 2 comments
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T-Defect Something isn't working: bugs, crashes, hangs and other reported problems

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@arthurlutz
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Steps to reproduce

  1. In a group chat or any chat, receiving an image shows an item, but it displays as a grey box
  2. Clicking the media displays an Error

Screenshot_20240925-130717_Element X

  1. Sending a photo works for the people receiving the photo (or in my own Element-desktop session), but shows up as a blurry preview in Element-X

image

Outcome

What did you expect?

The photos used to work

What happened instead?

Your phone model

Samsung Galaxy A40

Operating system version

Android 13

Application version and app store

Element X Version 0.4.15 (40004152)

Homeserver

matrix.org

Will you send logs?

No

Are you willing to provide a PR?

No

@arthurlutz arthurlutz added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Sep 25, 2024
@ganfra
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ganfra commented Sep 25, 2024

You need to update the app, it's because of authenticated media.

@ganfra ganfra closed this as completed Sep 25, 2024
@arthurlutz
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Thanks for the reply. I was stuck on the old f-droid version (cf #3361 ) so upgraded using the github releases apk which isn't ideal. Hopefully f-droid users can get an update soon.

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Labels
T-Defect Something isn't working: bugs, crashes, hangs and other reported problems
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