diff --git a/edx_exams/apps/core/email.py b/edx_exams/apps/core/email.py
index 478190f2..2901e549 100644
--- a/edx_exams/apps/core/email.py
+++ b/edx_exams/apps/core/email.py
@@ -26,10 +26,13 @@ def send_attempt_status_email(attempt, escalation_email=None):
 
     if attempt.status == ExamAttemptStatus.submitted:
         email_template = 'email/proctoring_attempt_submitted.html'
+        email_subject = 'Proctoring attempt submitted'
     elif attempt.status == ExamAttemptStatus.verified:
         email_template = 'email/proctoring_attempt_verified.html'
+        email_subject = 'Proctoring attempt verified'
     elif attempt.status == ExamAttemptStatus.rejected:
         email_template = 'email/proctoring_attempt_rejected.html'
+        email_subject = 'Proctoring attempt rejected'
     else:
         return  # do not send emails for other statuses
 
@@ -44,12 +47,12 @@ def send_attempt_status_email(attempt, escalation_email=None):
         contact_url = f'{settings.LMS_ROOT_URL}/support/contact_us'
         contact_url_text = contact_url
 
-    email_subject = f'Proctored exam {exam.exam_name} for user {attempt.user.username}'
     body = email_template.render({
         'exam_name': exam.exam_name,
         'course_url': course_url,
         'contact_url': contact_url,
         'contact_url_text': contact_url_text,
+        'full_name': attempt.user.full_name,
     })
 
     email = EmailMessage(
diff --git a/edx_exams/apps/core/templates/email/proctoring_attempt_rejected.html b/edx_exams/apps/core/templates/email/proctoring_attempt_rejected.html
index 1765c310..b9da8696 100644
--- a/edx_exams/apps/core/templates/email/proctoring_attempt_rejected.html
+++ b/edx_exams/apps/core/templates/email/proctoring_attempt_rejected.html
@@ -3,7 +3,7 @@
 <p>
     {% block introduction %}
     {% blocktrans %}
-        Hello {{ username }},
+        Hello {{ full_name }},
     {% endblocktrans %}
     {% endblock %}
 </p>
diff --git a/edx_exams/apps/core/templates/email/proctoring_attempt_submitted.html b/edx_exams/apps/core/templates/email/proctoring_attempt_submitted.html
index c635a2bd..5b436f0f 100644
--- a/edx_exams/apps/core/templates/email/proctoring_attempt_submitted.html
+++ b/edx_exams/apps/core/templates/email/proctoring_attempt_submitted.html
@@ -3,7 +3,7 @@
 <p>
     {% block introduction %}
     {% blocktrans %}
-        Hello {{ username }},
+        Hello {{ full_name }},
     {% endblocktrans %}
     {% endblock %}
 </p>
diff --git a/edx_exams/apps/core/templates/email/proctoring_attempt_verified.html b/edx_exams/apps/core/templates/email/proctoring_attempt_verified.html
index a8b5fa4b..8d308e69 100644
--- a/edx_exams/apps/core/templates/email/proctoring_attempt_verified.html
+++ b/edx_exams/apps/core/templates/email/proctoring_attempt_verified.html
@@ -3,7 +3,7 @@
 <p>
     {% block introduction %}
     {% blocktrans %}
-        Hello {{ username }},
+        Hello {{ full_name }},
     {% endblocktrans %}
     {% endblock %}
 </p>