Exchangelib not working since yesterday when i try to log to my outlook emails #1268

YasmineeBa · 2024-01-24T10:28:33Z

YasmineeBa
Jan 24, 2024

i want to tell me why the library exchangelib not working since yesterday. I tried this code:

from exchangelib import Credentials, Account, DELEGATE, HTMLBody
import time

credentials = Credentials("my email address", "my password")
account = Account("[email protected]", credentials=credentials, autodiscover=True)

for item in account.inbox.all().order_by("-datetime_received")[:100]:
    print(item.subject, item.sender, item.datetime_received)

But i got this error whereas before it has been worked normaly:

C:\Users\LENOVO\AppData\Local\Microsoft\WindowsApps\PythonSoftwareFoundation.Python.3.11_qbz5n2kfra8p0\python.exe: can't open file 'C:\\Users\\LENOVO\\Desktop\\new test banque salam\\myenv\\code\\client\\main2.py': [Errno 2] No such file or directory

(myenv) C:\Users\LENOVO\Desktop\new test banque salam\myenv\code\client>py main0.py
Traceback (most recent call last):
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\cached_property.py", line 70, in __get__
    return obj_dict[name]
           ~~~~~~~~^^^^^^
KeyError: 'inbox'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\cached_property.py", line 70, in __get__
    return obj_dict[name]
           ~~~~~~~~^^^^^^
KeyError: 'root'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\code\client\main0.py", line 11, in <module>
    for item in account.inbox.all():
                ^^^^^^^^^^^^^
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\cached_property.py", line 74, in __get__
    return obj_dict.setdefault(name, self.func(obj))
                                     ^^^^^^^^^^^^^^
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\exchangelib\account.py", line 271, in inbox
    return self.root.get_default_folder(Inbox)
           ^^^^^^^^^
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\cached_property.py", line 74, in __get__
    return obj_dict.setdefault(name, self.func(obj))
                                     ^^^^^^^^^^^^^^
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\exchangelib\account.py", line 335, in root
    return Root.get_distinguished(account=self)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\exchangelib\folders\roots.py", line 113, in get_distinguished
    return cls.resolve(account=account, folder=DistinguishedFolderId(id=cls.DISTINGUISHED_FOLDER_ID))
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\exchangelib\folders\base.py", line 510, in resolve
    folders = list(FolderCollection(account=account, folders=[folder]).resolve())
              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\exchangelib\folders\collections.py", line 335, in resolve
    yield from self.__class__(account=self.account, folders=resolveable_folders).get_folders(
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\exchangelib\folders\collections.py", line 403, in get_folders
    yield from GetFolder(account=self.account).call(
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\exchangelib\services\get_folder.py", line 43, in _elems_to_objs
    for folder, elem in zip(self.folders, elems):
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\exchangelib\services\common.py", line 287, in _chunked_get_elements
    yield from self._get_elements(payload=payload_func(chunk, **kwargs))
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\exchangelib\services\common.py", line 308, in _get_elements
    yield from self._response_generator(payload=payload)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\exchangelib\services\common.py", line 271, in _response_generator
    response = self._get_response_xml(payload=payload)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\exchangelib\services\common.py", line 404, in _get_response_xml
    r = self._get_response(payload=payload, api_version=api_version)
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\exchangelib\services\common.py", line 355, in _get_response
    r, session = post_ratelimited(
                 ^^^^^^^^^^^^^^^^^
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\exchangelib\util.py", line 874, in post_ratelimited
    protocol.retry_policy.raise_response_errors(r)
  File "C:\Users\LENOVO\Desktop\new test banque salam\myenv\Lib\site-packages\exchangelib\protocol.py", line 710, in raise_response_errors
    raise UnauthorizedError(f"Invalid credentials for {response.url}")
exchangelib.errors.UnauthorizedError: Invalid credentials for https://outlook.office365.com/EWS/Exchange.asmx

ecederstrand · 2024-01-24T11:30:41Z

ecederstrand
Jan 24, 2024
Maintainer

Well, the error says your credetials are not valid? Either because they are in fact not valid, or because the authentication method you specified is no longer supported by the server.

2 replies

YasmineeBa Jan 24, 2024
Author

Hi @ecederstrand ,

My credentials are correct and i tried yesterday the same code and account and it worked fine. But today i got this error which i didn't understand the raison. I think there is an issue with exchangelib because i tried with another library with the same account and it worked.
Please give me more detail about this issue because i'm building a project with a company to get emails of all clients and store them in storage platforme.
thanks

ecederstrand Jan 24, 2024
Maintainer

If it worked yesterday and doesn't work today, and you didn't change exchangelib in the meantime, then it's likely that something on your server changed.

Your server is returning an HTTP 401 for the credentials and the authentication method you are connecting with. exchangelib doesn't get any more details about the error than that.

YasmineeBa · 2024-01-25T13:38:32Z

YasmineeBa
Jan 25, 2024
Author

Nothing has been changed in our side. Also, nothing was changed in the server. Exchangelib not worked since wednesday Le mer. 24 janv. 2024 à 14:06, Erik Cederstrand ***@***.***> a écrit :

…

If it worked yesterday and doesn't work today, and you didn't change exchangelib in the meantime, then it's likely that something on your server changed. Your server is returning an HTTP 401 for the credentials and the authentication method you are connecting with. exchangelib doesn't get any mored etails about the error than that. — Reply to this email directly, view it on GitHub <#1268 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/APK2TZJHFZRBL3PTAECOLRDYQEBOBAVCNFSM6AAAAABCIQDXRSVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4DEMZSGQYDK> . You are receiving this because you authored the thread.Message ID: ***@***.*** com>

1 reply

ecederstrand Jan 25, 2024
Maintainer

So, exchangelib wasn't changed either. What makes you conclude that exchangelib is at fault here? Your server is no longer accepting credentials that it accepted before Wednesday.

YasmineeBa · 2024-01-25T13:55:10Z

YasmineeBa
Jan 25, 2024
Author

Hi, I'm not saying that exchangelib has an issue. I'm requesting you if you had this problem before or if you can help me with an idea to solve this problem. Thank you in advance. Le jeu. 25 janv. 2024 à 14:47, Erik Cederstrand ***@***.***> a écrit :

…

So, exchangelib wasn't changed either. What makes you conclude that exchangelib is at fault here? — Reply to this email directly, view it on GitHub <#1268 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/APK2TZLM6SMZA76LMDUW2RLYQJPAFAVCNFSM6AAAAABCIQDXRSVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4DENBVGI3TS> . You are receiving this because you authored the thread.Message ID: ***@***.*** com>

1 reply

ecederstrand Jan 25, 2024
Maintainer

I've had this problem many times, and it has always been because credentials were in fact not valid, or because the authentication method was not supported by the server.

In this case, since your error message mentions outlook.office365.com, it's probably because Office365 doesn't support Basic authentication, and hasn't for about a year.

YasmineeBa · 2024-01-25T16:20:20Z

YasmineeBa
Jan 25, 2024
Author

Ok, thanks for the clarification. Le jeu. 25 janv. 2024 à 16:21, Erik Cederstrand ***@***.***> a écrit :

…

I've had this problem many times, and it has always been because credentials were in fact not valid, or because the authentication method was not supported by the server. In this case, since your error message mentions outlook.office365.com, it's probably because Office365 doesn't support Basic authentication, and hasn't for about a year. — Reply to this email directly, view it on GitHub <#1268 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/APK2TZLWHGNNHZ6CMKNKHH3YQJZ6RAVCNFSM6AAAAABCIQDXRSVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4DENBWGM2DE> . You are receiving this because you authored the thread.Message ID: ***@***.*** com>

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Exchangelib not working since yesterday when i try to log to my outlook emails #1268

YasmineeBa Jan 24, 2024

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