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bug: Getting kicked off comms when low internet connection + VPN #686

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agusaldasoro opened this issue Nov 11, 2022 · 3 comments
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help wanted Extra attention is needed stream-core

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@agusaldasoro
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Bug Report

This is a bug report from Discord user Maliv.

Testimony

First reported by Maliv on 10/28/2022

Hi ! why it suddenly teleports me to this : https://play.decentraland.org/?disconnection-reason=logged-in-somewhere-else ??
I was playing Ice poker and it happened
and it's happening a lot lately , like once I join tables it teleports me out

brave but tried chrome and edge too . also tried multiple wallets . also tried clearing cash and etc

Maliv — 10/31/2022
Hi yes I'm 100% sure about it
I've tried it before and it happened again
I'm using setup vpn which is an extension on chrome
I've tried other vpns too but it was the same
Also I'm using this vpn for 5 months almost . One thing I'm sure about is it's bcz of latest dcl update . I'm having this issue exactly after the last update

any vpn . I was using setup vpn which is an extension , after that I tried WindScribe . after that I tried a private server but on all of that it was happening
I can say it's due to low internet connection speed . but before dcl update it wasn't teleporting me to another location ...
why does it kick you out instantly for a sec of dissconnection or low speed connection ? :(

Steps to reproduce it

I hop in ice poker venues , sometimes it exatly happens when I get online , simetimes it happens when I join tables , sometimes it happens after 30 minutes of playing . but when I play multiple account it happens soooner

I play multiple accounts on multiple browsers , but in this video I was only using one account and no more tab is open .
I'm using a vpn since in my country dcl is filtered .
no new extensions.
I have this problem for 3 days and restarted pc many times , also router too

Screenshots

unknown

@agusaldasoro agusaldasoro added the help wanted Extra attention is needed label Nov 11, 2022
@agusaldasoro
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Asked Maliv at the DCL Discord #help channel to provide step-by-step instructions to reproduce this issue, as well as logs and screenshots.

@nachomazzara
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Video with the issue From Maliv (Discord):

Decentraland_-_Brave_2022-10-27_15-12-37_Trim_Trim-1.mp4

@ef3n9r98
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Hi @agusaldasoro, I know some devs who'd be interested in working on this. Is there a budget for fixing this issue, and if so, how much?

I'd put this issue up on OpenQ.

Thanks!

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